Field Inventory Technician (Fri-Sun, 6:00 AM-7:00 PM)

Wesco•Stafford, VA

About The Position

As a Technician – Field Inventory, you will travel through assigned areas to call on accounts, check stock and inventory, obtain new product orders, and note quantities of items for delivery to each account to ensure proper product inventory is maintained. You will review the exposition of items on shelves and build rapport with store management to maintain relationships. The role provides customer and sales support, maintains inventory and product data, handles order processing, and supports Vendor-Managed Inventory (VMI) services. The position requires substantial travel to customer accounts and may involve work at customer sites or warehouse facilities, including exposure to outdoor weather conditions. The schedule is Friday through Sunday, 6:00 a.m. to 7:00 p.m. Travel is required 75%–100%. The work is physically strenuous and requires lifting packages weighing up to 50 pounds.

Requirements

Valid driver’s license and a satisfactory driving record.
High school degree or equivalent.
At least 1 year of experience with electrical, construction, or mechanical products; 2 years preferred.
At least 1 year of experience resolving technical, equipment, and service-related issues; 2 years preferred.
Ability to multitask.
Ability to use hand tools and heavy machinery, such as a forklift.
Intermediate computer skills, including Microsoft Office.
Strong written and verbal communication skills.
Attention to detail.
Strong presentation and persuasion skills.
Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
Ability to work in a team environment and meet emerging customer needs, including a strong customer service background.
Ability to prospect and market concepts to existing and potential accounts.
Ability to drive a company vehicle for extended periods with frequent stops and starts.
Ability to lift heavy packages weighing up to 50 pounds.
Ability to travel 75%–100%.

Responsibilities

Travel through assigned areas to call on accounts.
Check stock and inventory, obtain new product orders, and note delivery quantities to maintain proper product inventory.
Review the exposition of items on shelves and build rapport with store management.
Interface with customers to evaluate needs or concerns and communicate them to Outside Sales Representatives (OSR).
Maintain on-site daily product reporting and analysis to ensure supply chain controls.
Source, upsell, and build relationships with existing and potential customers.
Provide daily support of OSR sales efforts and account maintenance functions.
Ensure actual inventory counts and communicate with warehouse personnel.
Assist with on-site product location and identification.
Enter, review, and release orders to support e-commerce solutions.
Communicate changes, shortages, and concerns directly to customers and branch management.
Ensure data in eStock is accurate and up to date.
Answer questions from current and potential customers about VMI utilization.
Perform daily scanning and synchronization tasks.
Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers, WESCO/EESCODIRECT, and ESTOCK.
Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for proper product identification and alignment with WESNET.