Field Inventory Technician (Fri-Sun, 6:00 PM-7:00 AM)

Wesco•Stafford, VA

About The Position

As a Technician – Field Inventory, you will travel through assigned areas to call on accounts, check stock and inventory, obtain new product orders, and note quantities needed for delivery to maintain proper inventory. You will review the display of items on shelves and build rapport with store management to maintain customer relationships. The schedule is Friday through Sunday, 6:00 p.m. to 7:00 a.m. The role supports customer and Outside Sales Representative (OSR) needs, account maintenance, inventory controls, order processing, and Vendor-Managed Inventory (VMI) solutions. Work is generally performed in an office environment, with travel to customer sites or warehouse facilities and possible exposure to outdoor weather conditions.

Requirements

Valid driver's license and satisfactory driving record.
High school degree or equivalent.
One year of experience with electrical, construction, or mechanical products required.
One year of experience resolving technical, equipment, and service-related issues.
Ability to multitask.
Ability to use hand tools and heavy machinery, such as a forklift.
Intermediate computer skills, including Microsoft Office.
Strong written and verbal communication skills.
Attention to detail.
Strong presentation and persuasion skills.
Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
Ability to work in a team environment.
Ability to meet emerging customer needs, including a strong customer service background.
Ability to prospect and market concepts to existing and potential accounts.
Ability to drive a company vehicle for extended periods with frequent stops and starts.
Ability to lift heavy packages up to 50 pounds.
Ability to travel 75%–100%.

Nice To Haves

Two years of experience with electrical, construction, or mechanical products preferred.
Two years of experience resolving technical, equipment, and service-related issues preferred.

Responsibilities

Interface with customers to evaluate needs or concerns and communicate them to Outside Sales Representatives (OSRs).
Maintain on-site daily product reporting and analysis to ensure supply chain controls.
Source, upsell, and build relationships with existing and potential customers.
Provide daily support for OSR sales efforts and account maintenance functions.
Ensure accurate inventory counts and communicate with warehouse personnel.
Assist with on-site product location and identification.
Enter, review, and release orders to support e-commerce solutions.
Communicate changes, shortages, and concerns directly to customers and branch management.
Ensure data in eStock is accurate and up to date.
Answer questions from current and potential customers about Vendor-Managed Inventory (VMI) utilization.
Perform daily scanning and synchronization tasks.
Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
Deliver custom presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for proper product identification and alignment with WESNET.
Travel through assigned areas to call on accounts, check inventory, obtain orders, record quantities for delivery, and review shelf displays.