Field Technician

EchoStar•New Castle, PA

4d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems, install and service DISH equipment and smart home products, and help customers learn how to use their technology. They may offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and act professionally. The company provides paid, step-by-step training in installation and service, smart home technology, and technician best practices. The role includes driving a company-provided vehicle to customer sites and regional offices, with travel as needed. It requires schedule flexibility for shifts that may include evenings, weekends, or holidays, and the physical ability to climb ladders up to 40 feet, lift up to 70 pounds, and work in tight spaces and varied weather. Employees must meet and maintain a 335-pound weight limit. The listed compensation is $21.50 per hour. The position offers potential bonuses, career advancement and pay increases, benefits, and company-provided tools and uniforms. Employment is contingent on passing a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great customer experience.
Problem-solving skills to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and professional attitude while working independently and staying connected with the team.
Drive a company vehicle to customer sites and regional offices.