Field Technician

EchoStar•Marquette, MI

11d

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role involves maintaining a clean work area and a professional attitude while working independently and staying connected with the team. Technicians receive paid, step-by-step training in installation and service, smart home technology, and practices developed by experienced technicians. The position requires driving a company vehicle to customer sites and regional offices, travel as needed, and flexibility to work shifts that may include evenings, weekends, or holidays. EchoStar describes opportunities for career growth and promotions, including an automatic promotion after six months with a $1-per-hour raise and additional performance-based promotions. Compensation is listed as $20.25 per hour; the posting notes that compensation may reflect a combination of hourly pay and location pay differential. Employment is contingent on completing a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to tackle varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Resolve customer problems and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.
Travel as needed and work shifts that may include evenings, weekends, or holidays.