Field Technician

EchoStar•Ligonier Township, PA
•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The role includes driving a company-provided van to customer sites and regional offices. EchoStar provides paid training covering installation and service procedures, smart home technology, and practices developed by experienced technicians. The position offers opportunities for promotion and career growth.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a great customer experience.
  • Problem-solving ability to address a variety of challenges on the spot.
  • Determination to work in tight spaces and in all kinds of weather.
  • Adaptability in handling changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to solve problems and introduce them to smart home technology.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training
  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance packages
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Complimentary DISH TV service
  • Discounts on Sling TV and Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Performance-based bonus potential
  • AwardPerqs redeemable for travel, electronics, and other items
  • Automatic promotion after six months with a $1 per hour raise, with additional performance-based promotion opportunities
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