Field Service Technician Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Demonstrated mechanical and electrical troubleshooting experience with automatic doors, industrial equipment, electromechanical systems, or comparable equipment.
• Ability to read mechanical drawings, wiring diagrams, schematics, and technical service manuals.
• Ability to safely use hand tools, power tools, and electrical diagnostic instruments.
• Strong problem-solving, organization, communication, and customer service skills; ability to work independently and coordinate with customers and internal teams.
• Ability to use electronic service reporting, email, and mobile or computer applications to document work accurately.
• Ability to meet extensive travel requirements and drive to customer sites; valid driver’s license and driving record meeting company requirements.
• Completion of OSHA 30-hour Construction Outreach training; task-specific and site-specific safety training must also be completed as applicable.
• Ability to travel approximately 90%, including frequent overnight and out-of-state trips, extended driving, and time away from home.
• Ability to handle tools and components weighing up to 50 pounds and perform the physical duties described, with reasonable accommodation as appropriate.

Nice To Haves

• Technical certificate or associate degree in electrical, mechanical, mechatronics, or automation technology.
• Experience with radiation-shielded or RF-shielded doors, automatic door safety systems, programmable logic controllers (PLCs), and related controls.
• Familiarity with applicable ANSI/BHMA automatic door standards and manufacturer inspection and adjustment procedures.
• Welding experience and relevant forklift, aerial lift, first aid, or CPR training.

Responsibilities

• Install, align, adjust, and service heavy-duty door assemblies, automatic operators, drive components, tracks, bearings, safety sensors, and related controls.
• Perform preventive maintenance and diagnose mechanical, electrical, and control system problems using technical drawings, wiring diagrams, diagnostic tools, and manufacturer instructions.
• Troubleshoot motors, sensors, switches, wiring, safety interlocks, and linear motion systems; replace or repair components within the scope of training and authorization.
• Check door movement, alignment, operating cycles, and safety device functionality before returning equipment to service; document unresolved issues and escalate unsafe conditions.
• Coordinate site access, service schedules, and equipment downtime with customers and internal teams, considering clinical operations and patient care.
• Explain findings, recommended repairs, and proper equipment operation to customers; provide updates on service progress and follow-up needs.
• Complete electronic service reports, inspection results, parts usage, time records, and travel expenses; communicate recurring failures and improvement opportunities.
• Maintain tools, test instruments, service parts, and assigned equipment in safe working order; support service planning and parts replenishment.
• Follow applicable safety requirements, manufacturer procedures, and customer site rules, including hazardous energy control, electrical safety, safe lifting, fall protection, and required personal protective equipment.
• Perform electrical work, welding, powered equipment operation, and elevated work only when trained and authorized and when required credentials are held; do not bypass safety devices or release unsafe equipment for use.
• Coordinate with authorized facility personnel before work affecting shielding or radiation-controlled areas; follow access restrictions, infection prevention measures, and site-specific work permits.
• Report hazards, incidents, and near misses promptly.
• Perform related duties as assigned by service leadership, consistent with training and qualifications.

Benefits

• Approved business travel expenses are reimbursed under company policy.
• Overtime is paid in accordance with applicable law.