Field Service Technician

NOV • Du Bois, PA

7d

About The Position

The Field Service Technician installs, maintains, and services NOV–M/D Totco rental systems across Pennsylvania, Ohio, and West Virginia. The role involves traveling to customer locations to install, calibrate, test, and commission equipment and software; training customers in safe operation; and maintaining, updating, upgrading, troubleshooting, and repairing systems. The technician works independently with little supervision, manages service calls that may take longer than anticipated, and provides strong customer service. The position follows a 10-days-on, 4-days-off schedule, with 12 or more hours of work daily during scheduled periods, travel exceeding 75% of the time, and on-call availability.

Requirements

• High school diploma or GED.
• At least 21 years of age.
• Willingness to travel more than 75% of the time.
• Willingness to work a 10-days-on, 4-days-off schedule and 12 or more hours daily during scheduled periods.
• Willingness to be on call.
• Mechanical and electrical aptitude.
• Knowledge of oil and gas field components, including hardware and software.
• Good interpersonal skills and verbal and written communication skills.
• Ability to pass a background check, driving record check, and drug screening.

Nice To Haves

• Associate degree or equivalent experience.
• At least two years of technical experience.
• Electrical background.

Responsibilities

• Travel to customer locations across Pennsylvania, Ohio, and West Virginia to install, calibrate, test, and commission NOV–M/D Totco equipment and software.
• Provide onsite customer training on safe operation and use of M/D Totco systems.
• Perform general maintenance, updates, upgrades, and replacements for equipment and software.
• Respond to and manage service calls, including troubleshooting, repairs, additional equipment requests, and rigging equipment up or down.
• Diagnose and solve problems based on non-technical descriptions from customers.
• Build positive customer relationships and provide excellent customer service.
• Prepare timely and detailed service reports, billing tickets, and other job-related documents.
• Work independently with little supervision.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED