Field Service Technician (3rd Shift Night)

RL Controls•Boston, MA

About The Position

RL Controls, LLC (RLC), an ISO-certified systems integrator serving the mass transportation industry, is hiring a Field Service Technician to install, test, and troubleshoot vehicle systems for shuttle, bus, and rail systems and facilities. The role includes upgrading equipment and applicable software, hardware, and data telecommunications network equipment, and installing and terminating low-voltage DC power and signal wiring. This is a full-time, third-shift position scheduled from 8 PM to 4 AM, with travel for periods of time around the country. The position reports to the Fleet Maintenance Manager. The technician supports onsite project work, including equipment installation and disassembly, testing and integration, commissioning, site surveys, and coordination with project teams, customers, and subcontractors. Work may involve vehicle electrical systems, networking, CCTV, and working at heights. The employee must follow applicable PPE and safety regulations and complete required documentation, training, and testing. RLC notes that duties may change and that visa sponsorship is not available.

Requirements

At least 2 years of experience in field service and/or automotive electronics is preferred; entry- to mid-level candidates are considered.
Technical installation experience with wired components and hardware.
Ability to comprehend technical documentation, descriptions, and specifications.
Ability to evaluate work to ensure a quality product.
Competence with hand and power tools, including certified calibrated tools and multimeters, and ability to learn special processes.
Ability to manage multiple tasks, adapt to change, and provide creative solutions.
Willingness to travel for periods of time around the country and a valid driver's license.
Ability to disassemble and install components within different types of vehicles.
Ability to work in and around electrical lockers and on or around vehicles as high as 16 feet, and from a ladder up to 25 feet for camera replacements.
Ability to lift 50 pounds and comfort working around AC and DC high voltages at times.
Low-voltage and network experience with wired and wireless solutions.
Computer hardware and networking administration and troubleshooting experience.
Cable crimping, soldering, and testing skills.
Ability to work to schedules, follow directions, work well with coworkers and customers, and manage multiple situations on demand.
Self-motivated and organized, with follow-through skills and ownership of workmanship and schedule.
Ability to work independently while contributing to a team and maintaining professional relationships.
Must comply with applicable PPE and safety regulations per OSHA, FRA, and RLC standards.

Nice To Haves

Technical degree or CompTIA or CCTV certifications.
Experience reading and interpreting wiring diagrams, construction drawings, and schematics.
Field installation, testing, and troubleshooting experience with CCTV, computers, or electronics.
IP camera experience.
Wired or wireless network management experience or certifications.

Responsibilities

Complete onsite installation work, including disassembling equipment and installing vehicle systems and components.
Perform testing and integration activities as part of a team.
Attend site meetings and provide site-specific input to the project team.
Conduct site surveys.
Supervise electrical subcontractors.
Validate network functionality.
Complete installation, startup, and commissioning duties.
Install and terminate low-voltage DC power and signal wiring; run and terminate cabling and conduit.
Upgrade equipment, including applicable software, hardware, and data telecommunications network equipment.
Complete required documentation and reports and follow written and verbal instructions.
Maintain positive professional relationships with customers and subcontractors, work as part of a team, and provide feedback on technical work performed under their responsibility.
Participate in ongoing internal and external training programs and annual safety training and testing.
Follow PPE and safety regulations and standards set by OSHA, FRA, and RLC.