Field Service Technician, Night Shift - Bellevue, WA

Rivian•Bellevue, WA

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while delivering an exceptional customer experience. The technician will work with mentorship from senior technicians and leadership, building technical skills in a dynamic environment. The role is primarily based at a local service center, but may also involve remote work, mobile-service travel, or support for plant operations as business needs evolve. The position involves diagnosing and repairing vehicles, following technical procedures and safety practices, road-testing completed repairs, assisting with parts and operational workflows, documenting repair work, and interacting professionally with customers and suppliers. The technician is expected to participate in training and continuous-improvement activities and to develop the ability to perform quality work with increasing independence.

Requirements

Minimum age of 21.
Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Flexibility to travel to regional locations or production facilities as needed.
Proficiency with laptops and computers in Windows or Mac environments and with work order management systems.
Eagerness to learn, strong organizational and time-management skills, and high attention to detail.
Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
Foundational understanding of basic electricity theory, including awareness of high- and low-voltage systems.
Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced start-up environment.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior-technician mentorship.
Use technical resources and follow repair procedures efficiently without compromising quality or safety.
Road-test vehicles after repairs to verify repair quality and operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order or expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify process-improvement opportunities, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.