Field Service Technician, Night Shift - Fife, WA

Rivian•Fife, WA

About The Position

This position is designed for emerging to mid-level technicians who want to develop their technical skills while delivering an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role is based primarily at a local service center but may also involve remote work, mobile service travel, or support for plant operations as business needs evolve. The successful candidate is adaptable in a fast-paced environment, communicates well, and is interested in innovation and adventure. They perform assigned service work safely and effectively, document repairs, support parts and operational processes, and continue developing their technical capabilities through training and feedback.

Requirements

Be at least 21 years old.
Have a valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Be flexible to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and work order management systems.
Have eagerness to learn, strong organizational and time-management skills, and high attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
Have 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Have a foundational understanding of basic electricity, including high- versus low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory electrical schematic reading.
Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced startup environment.

Responsibilities

Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
Learn about Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technician mentorship.
Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
Conduct post-repair road tests to verify repair quality and operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.