Associate Field Service Technician - Indianapolis, IN - Transport

Stryker • Indianapolis, IN

7d • Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport solutions. Products include stretchers, transport chairs, bed frames, and temperature management systems. The role is an opportunity to gain experience and progress into a more senior ProCare role within Stryker. The position is field-based and includes travel of approximately 30%.

Requirements

• High school diploma.
• At least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence and a good driving record; must operate a company vehicle in accordance with company policy.
• Willingness and ability to work an extended work week, including nights and weekends at times.
• Basic electronic and mechanical aptitude.

Responsibilities

• Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Use computer software to document work, order parts, access training materials, and complete related tasks.
• Provide a high level of customer service in support of the sales team and promote equipment and service usage by developing and maintaining customer relationships.
• Work mostly independently and collaborate with teammates across the business, including supporting Field Service projects and initiatives.
• Maintain Field Service metrics, including accountability for hours and overtime, inventory accuracy, and timely documentation.
• Repair and deliver Stryker equipment in the designated service territory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED