Associate Field Service Technician - Indianapolis, IN - Transport

Stryker • Indianapolis, IN

9d • $25 - $34 • Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport solutions. Products include stretchers, transport chairs, bed frames, and temperature management systems. This field-based role offers an opportunity to gain experience and advance into a more senior ProCare role within Stryker. The role involves travel, operating a company vehicle, and working independently while collaborating with teammates and supporting the sales team.

Requirements

• High school diploma.
• At least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence and a good driving record.
• Ability and willingness to work an extended work week, including nights and weekends at times.
• Basic electronic and mechanical aptitude.
• Ability to move, set up, and demonstrate equipment weighing up to 75 pounds; lift 75–80 pounds unassisted.
• Ability to perform job tasks involving reaching, pushing, pulling, and prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling.
• Ability to coordinate eye, hand, and foot movements; grasp by hand; and meet cognitive demands involving visual and auditory discrimination, memory, reading, and memory retention.

Responsibilities

• Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Use computer software to complete documentation, order parts, and access training materials.
• Provide high-quality customer service in support of the sales team and promote equipment and service usage by building and maintaining effective customer relationships.
• Work mostly independently and collaborate with teammates across the business, including assisting with Field Service projects and initiatives.
• Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and documentation cadence.
• Repair and deliver Stryker Transport equipment in the designated service territory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED