Field Service Technician

RL Controls•Woburn, MA

About The Position

RL Controls, LLC (RLC), an ISO-certified systems integrator serving the mass transportation industry, is hiring a Field Service Technician to install, test, upgrade, and service vehicle systems for shuttle, bus, and rail applications, as well as facilities. The work includes simple to complex systems and upgrades to software, hardware, and telecommunications network components. The technician installs and terminates DC low-voltage power and signal wiring and performs conduit work. The role involves hands-on installation, testing, integration, troubleshooting, commissioning, and documentation, working with a project team and at customer sites. National travel for extended periods is required. The position requires following applicable OSHA, FRA, and RLC safety and personal protective equipment standards. RL Controls is an equal opportunity employer and uses E-Verify; sponsorship is not available.

Requirements

At least 2 years of field service experience in the mass transit industry.
Technical experience in engineering or field service within the mass transit industry.
Ability to read, comprehend, and apply technical documentation, specifications, and schematics.
Competence using hand and power tools, including calibrated tools and multimeters.
Proficiency in wire termination, cabling, and conduit work, and ability to work around AC and DC high-voltage systems.
Problem-solving skills, adaptability, and ability to manage multiple tasks effectively.
Strong communication skills for completing reports and following written and verbal instructions.
Ability to lift up to 50 lbs.
Ability to work at heights up to 25 feet using ladders and in confined spaces, electrical cabinets, and on vehicles up to 16 feet high.
Willingness to travel nationally for extended periods.
Valid driver's license.

Nice To Haves

Technical degree.
Industry certifications.
Ability to read and interpret wiring diagrams, construction drawings, and schematics.
Experience installing and testing CCTV, access control, and intrusion detection systems.
Experience with Axis or other competitive IP camera technologies.
Experience with Extreme Networks or similar wired and wireless network technologies.

Responsibilities

Complete hands-on installation, upgrades, and disassembly of vehicle systems.
Perform system testing, integration, and troubleshooting as part of a project team.
Conduct site surveys and attend site-specific meetings.
Install and commission wired and wireless low- and high-voltage network solutions.
Validate network functionality and document results.
Install and terminate DC low-voltage power and signal wiring and perform conduit work.
Follow OSHA, FRA, and RLC safety and personal protective equipment standards.
Maintain professional, positive relationships with customers and subcontractors.
Collaborate with a team while also working independently; provide technical feedback and suggestions for improvement.
Stay organized and self-motivated, take pride in quality workmanship and meeting schedules, and participate in ongoing internal and external training.