Executive Assistant Supervisor
ZOLL Medical • Chelmsford, MA9d
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Executive Assistant Supervisor
ZOLL Medical•Chelmsford, MA
About The Position
The Administrative Support Supervisor oversees and manages administrative support staff to ensure the smooth and efficient functioning of the office. The role supervises day-to-day office operations, provides administrative assistance to senior management, and ensures office policies and procedures are implemented. The supervisor also trains, develops, and evaluates administrative staff to support productivity and adherence to standards. The position includes leading and guiding administrative staff, assigning and scheduling work, managing administrative services and office resources, and improving office processes. It also provides high-level support to senior management, including scheduling meetings, preparing reports and materials, and managing correspondence. The supervisor handles confidential information, coordinates communication across departments, responds to inquiries, organizes office events and logistics, maintains administrative records, and reports on office activities and team performance. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers lifesaving products and software solutions to EMS, hospital, public safety, and military customers worldwide. ZOLL describes its culture as valuing innovation, self-motivation, and an entrepreneurial spirit, with a commitment to improving patient outcomes.
Requirements
- High school diploma required.
- At least 3–5 years of experience in administrative support.
- At least 1–2 years of experience in a supervisory or mentorship role.
- Experience working directly with executives, including vice presidents or C-suite leaders, is required.
- Strong leadership and supervisory skills, including the ability to motivate and develop staff.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and work under pressure.
- High attention to detail and problem-solving skills.
- Ability to handle confidential and sensitive information with integrity.
Nice To Haves
- Associate or bachelor's degree preferred.
Responsibilities
- Supervise, lead, and guide administrative support staff; assign daily tasks and ensure duties are completed on time.
- Develop team schedules to ensure coverage of office functions.
- Coach, mentor, and provide performance feedback to administrative staff.
- Oversee administrative services, including office supplies, equipment, and maintenance.
- Coordinate and streamline office processes to improve efficiency and reduce redundancies.
- Ensure compliance with company policies, office procedures, and regulatory requirements.
- Provide high-level administrative support to senior management, including scheduling meetings, preparing reports, and managing correspondence.
- Handle confidential and sensitive information with discretion.
- Prepare and organize documents, presentations, and other requested materials.
- Train and onboard new administrative staff on office systems and procedures.
- Conduct performance evaluations, identify training needs, and recommend professional development opportunities.
- Serve as a liaison between administrative staff and other departments to support communication and collaboration.
- Handle inquiries and requests from internal staff, clients, and vendors, resolving them promptly and professionally.
- Coordinate office events, meetings, and logistics as required.
- Maintain accurate records of office operations, including staff attendance, supply inventories, and administrative logs.
- Prepare and submit regular reports to management on office activities, team performance, and administrative issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Job Search Resources
Career Resources
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