Executive Assistant II - CIO

Delta Dental•San Francisco, CA

About The Position

The Executive Assistant II provides high-level administrative support to the Chief Information Officer, handling diversified and confidential administrative and project-based duties. The role requires broad experience and skills, along with thorough knowledge of organizational policies and practices. The Executive Assistant supports executive operations through calendar and meeting coordination, correspondence and document preparation, confidential records maintenance, communication across departments, and follow-up on executive action items. The position also coordinates high-profile events and special projects, researches and prioritizes issues directed to the executive, and identifies opportunities to improve processes. It may provide guidance and mentorship to Executive Assistant I staff and support teams and leaders with daily activities and special projects. Other duties may be assigned.

Requirements

At least 6 years of experience supporting executive-level staff.
Experience supporting an executive or similarly leveled position in an administrative support capacity.
Experience coordinating director-level and above meetings, leadership onsites, all-hands meetings, and associated technology events.
Technical proficiency and ability to use AI tools such as Copilot to improve efficiency.
Skill in presentation preparation, meeting technology, and communications.
Excellent written, verbal, and interpersonal skills.
Proficiency in Microsoft Office applications.
Professional approach, sound judgment, and creative problem-solving ability.
Strong critical-thinking, problem-solving, and analytical skills.
Ability to maintain confidentiality across a variety of matters.
Strong time management and prioritization skills, with the ability to multitask and manage workflow.
Ability to accurately prepare and maintain records, files, and reports.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide day-to-day administrative support, including managing incoming mail, maintaining calendars, scheduling meetings, preparing meeting agendas, and coordinating travel.
Prepare or coordinate correspondence, forms, reports, presentation materials, and other written communications.
Complete forms and reports concerning sensitive and confidential matters and maintain executive files, confidentiality agreement files, corporate legal files, and corporate board minute books.
Support smooth communication between internal departments and maintain credibility, trust, and support with senior leadership staff.
Communicate internally and externally on behalf of the EVP or President.
Track and coordinate with staff to ensure completion of action items for the President or EVP.
Proactively manage assigned high-profile internal and external events as needed.
Research, prioritize, and follow up on issues and concerns addressed to the executive, including sensitive or confidential matters; determine an appropriate action, referral, or response.
Prioritize and manage multiple projects simultaneously and address issues in a timely manner.
Coordinate or participate in special projects requested by the EVP and/or President, including People Organization projects and initiatives as needed.
Facilitate multiple projects, prioritize competing demands, and adjust based on executive priorities.
Monitor for process improvement opportunities, recommend improvements to leadership, and take action to implement plans.
Provide support, guidance, and mentorship to Executive Assistant I staff as needed.
Support teams and leaders with daily activities and special projects.
Perform other duties as requested or assigned.