Executive Assistant II - CIO

Delta Dental•San Francisco, CA

17h•$64,357 - $134,845•Remote

About The Position

The Executive Assistant II provides high-level administrative support to the Chief Information Officer, handling diversified and confidential duties that may be administrative or project-based. The role requires broad and comprehensive experience and skills, as well as thorough knowledge of organizational policies and practices. The position supports executive operations through calendar and meeting coordination, travel arrangements, communications, records maintenance, event management, project tracking, and coordination of special initiatives. It also serves as a communication bridge between internal departments and senior leadership, and may provide guidance and mentorship to Executive Assistant I employees. The position is remote. Delta Dental does not sponsor work visas for this role and cannot hire applicants residing in certain listed states and territories.

Requirements

At least 6 years of experience supporting executive-level personnel.
Experience supporting an executive or similarly leveled position in an administrative support capacity.
Experience coordinating director-level and above meetings, leadership onsites, all-hands meetings, and associated technology events.
Technical proficiency and ability to use AI tools such as Copilot to improve efficiency.
Skill in presentation preparation, meeting technology, and communications.
Excellent written, verbal, and interpersonal skills.
Proficiency in Microsoft Office applications.
Professional approach, good judgment, and creative problem-solving ability.
Strong critical-thinking, problem-solving, and analytical skills.
Ability to maintain confidentiality across a variety of matters.
Time-management skills and ability to prioritize tasks, multitask, and manage priorities and workflow.
Ability to accurately prepare and maintain records, files, and reports.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide day-to-day administrative support, including managing incoming mail, maintaining calendars, scheduling meetings, preparing meeting agendas, and arranging travel.
Prepare or coordinate correspondence, forms, reports, presentations, and other written communications.
Complete forms and reports on sensitive and confidential matters and maintain executive, confidentiality agreement, corporate legal, and corporate board minute book files.
Facilitate communication between internal departments and demonstrate leadership to maintain credibility, trust, and support with senior leadership staff.
Communicate internally and externally on behalf of an EVP or President.
Track and coordinate action items with staff to ensure completion for the President or EVP.
Proactively manage assigned high-profile internal and external events as needed.
Research, prioritize, and follow up on issues and concerns addressed to the Executive, including sensitive or confidential matters, and determine the appropriate action, referral, or response.
Prioritize and manage multiple projects simultaneously and address issues in a timely manner.
Coordinate or participate in special projects requested by the EVP and/or President, including People Organization projects and initiatives as needed.
Facilitate multiple projects, prioritize competing demands, and adjust based on EVP or President priorities.
Monitor for process improvement opportunities, recommend improvements to leadership, and take action to implement plans.
Provide support, guidance, and mentorship to Executive Assistant I employees as needed.
Provide support to the team and leaders, assist with daily activities and special projects, and perform other duties as requested or assigned.