Executive Assistant Supervisor
About The Position
The Administrative Support Supervisor oversees administrative support staff to ensure the smooth and efficient functioning of the office. The role supervises day-to-day office operations, provides administrative assistance to senior management, and ensures office policies and procedures are implemented. The supervisor trains, develops, and evaluates administrative staff to support productivity and adherence to standards. ZOLL’s Acute Care Technology division develops and delivers lifesaving products and software solutions for EMS, hospital, public safety, and military customers worldwide. Its products include AEDs, trauma kits, ventilators, and temperature management solutions. ZOLL describes itself as a fast-growing company operating in more than 140 countries, with a culture that values innovation, self-motivation, and an entrepreneurial spirit.
Requirements
- High school diploma required.
- At least 3–5 years of experience in administrative support, including at least 1–2 years in a supervisory or mentorship role.
- Experience working directly with executives, including vice presidents or C-suite executives, is required.
- Strong leadership and supervisory skills, including the ability to motivate and develop staff.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and work under pressure.
- High attention to detail and problem-solving skills.
- Ability to handle confidential and sensitive information with integrity.
Nice To Haves
- Associate or bachelor's degree preferred.
Responsibilities
- Supervise, lead, and guide administrative support staff.
- Assign daily tasks and ensure administrative duties are completed on time.
- Develop team schedules to provide coverage for office functions.
- Coach, mentor, and provide performance feedback to staff.
- Oversee administrative services, including office supplies, equipment, and maintenance.
- Coordinate and streamline office processes to improve efficiency and reduce redundancies.
- Ensure compliance with company policies, office procedures, and regulatory requirements.
- Provide high-level administrative support to senior management, including scheduling meetings, preparing reports, and managing correspondence.
- Handle confidential and sensitive information with discretion.
- Prepare and organize documents, presentations, and other materials as requested.
- Train and onboard new administrative staff on office systems and procedures.
- Conduct performance evaluations, identify training needs, and recommend professional development opportunities.
- Serve as a liaison between administrative staff and other departments to support communication and collaboration.
- Respond to inquiries and requests from internal staff, clients, and vendors promptly and professionally.
- Coordinate office events, meetings, and logistics.
- Maintain records of office operations, including staff attendance, supply inventories, and administrative logs.
- Prepare and submit regular reports to management on office activities, team performance, and administrative issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
