Executive Assistant

M3 Insurance•Madison, WI

8d•Hybrid

About The Position

The Executive Assistant provides comprehensive, high-level support to members of the Executive Leadership Team. This professional serves as a trusted partner and representative of executive leadership, helping leaders manage priorities, schedules, communications, and business activities. The role requires professionalism, discretion, confidentiality, sound judgment, adaptability, and attention to detail in a fast-paced environment. The Executive Assistant supports executive effectiveness through proactive planning, relationship management, administrative excellence, meeting and travel coordination, and project support. The role also provides cross-functional backup coverage for other Executive Assistants and helps improve the efficiency of executive operations.

Requirements

Bachelor's degree or equivalent experience.
A minimum of 3–5 years providing executive-level support to senior management or board-level executives is preferred.
Professional verbal and written communication skills.
Ability to adapt quickly and positively to change and exercise sound judgment.
Ability to communicate performance expectations and assist with conflict resolution.
Client-oriented approach, including responding promptly to client requests, keeping clients informed, soliciting feedback, and anticipating needs.
High standards, attention to detail, initiative, integrity, problem-solving, and decision-making skills.
Ability to remain composed in a fast-paced environment and work positively with demanding clients and coworkers.
Results-oriented approach and strong organization and planning skills, including managing interruptions and competing priorities.
Teamwork, relationship-building, conflict-management, and delegation skills.
Technical proficiency in the relevant area and ability to work accurately and effectively with necessary M3 systems.
Valid driver's license and ability to travel less than 5% of the time.
Ability to work scheduled hours between 8 AM and 5 PM, Monday through Friday.

Responsibilities

Provide proactive, high-level executive support to members of the Executive Leadership Team, managing priorities, schedules, communications, and key business activities.
Anticipate executive needs and manage administrative and operational responsibilities with minimal direction.
Build and maintain working relationships with executives, fellow Executive Assistants, and internal stakeholders to support communication, collaboration, and business objectives.
Support executive interactions and relationship management with carriers, clients, vendor partners, community organizations, and other external stakeholders.
Coordinate and facilitate meetings, events, travel, communications, and other activities that support executive productivity and strategic priorities.
Handle sensitive and confidential information with professionalism, discretion, and integrity.
Assist with special projects, strategic initiatives, and process-improvement efforts related to executive operations.
Provide cross-functional support and backup coverage for other Executive Assistants.
Represent the organization and executive leadership professionally, fostering positive relationships and delivering exceptional service.