Events Manager
Playbook • San Francisco, CA8d • Onsite
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Events Manager
Playbook•San Francisco, CA
•Onsite
About The Position
Your mission is to curate the building's culture by owning the strategy, calendar, and rhythmic heartbeat of our tenant community programming. You don’t just plan events; you design the spark that turns a premier workplace into a thriving, dynamic hub. By creating experiences that promote connection, productivity, and longevity, you strengthen the connective tissue between our tenants and establish the property as the most coveted location to work in San Francisco. You’ll be the bridge between placemaking vision and daily execution, translating broad strategy into intentional, high-impact programming that makes the building a destination where people truly want to belong. Working closely with the Experience Director, you will design events that directly support leasing velocity and tenant retention. By clearing the way through rigorous scoping, budgeting, and planning, you ensure every activation—from exclusive broker showcases to daily tenant rituals—is sophisticated, high-impact, and seamlessly executed.
Requirements
- 4+ years of experience managing full-cycle event operations, hospitality, or premium guest-facing environments (e.g., hotels, conference centers, venues, workplace hospitality).
- Proven experience owning operational standards, service delivery, and team performance in high-volume or high-touch environments.
- Skilled in driving revenue and efficiency through utilization planning, staffing models, and resource management.
- Effective escalation owner, resolving complex event issues quickly while protecting the guest experience.
- Comfortable partnering cross-functionally with key stakeholders to deliver an exceptional experience.
- Tech-savvy, with experience using booking, scheduling, and collaboration tools (Google Workspace, Slack, event platforms).
- Adaptable and confident learning new systems for membership and program management.
- Human-Centric Intuition: You have a natural ability to "Know Your People."
- The Blueprint Mindset: You are a master of Setting the Stage.
- Relational Stewardship: As a primary Connector, you build deep-rooted trust through authentic presence and relentless follow-through.
- Balanced "Craft" & Reality: You possess the entrepreneurial edge to balance high-energy creative programming with the "house proud" realities of execution.
- Organization & Prioritization: You thrive in the "dance" of complex environments.
Responsibilities
- Own the vision, strategy, and annual calendar for all tenant community events.
- Design a mix of large-scale and intimate activations for a variety of amenity spaces, such as social lounges, games room, outdoor terrace, lobby and more.
- Directly support leasing initiatives and asset value through targeted programming.
- Design experience-driven broker events, support leasing tours for prospects, and create bespoke experiences aimed at key tenant groups and decision-makers to drive retention.
- Serve as connector within the building.
- Build trusted, long-term relationships with tenants and use their feedback and insights to actively shape relevant, highly tailored, and impactful programming.
- Champion and promote our on-site F&B operator, retail offerings, and preferred local vendors.
- Orchestrate cross-promotional events and partnerships, prioritizing their use for catering and event experiences to create a cohesive, thriving, and "house proud" atmosphere.
- Act as the operational architect for every event, defining clear goals, logistics, and "run-of-show" frameworks.
- Set the stage and deliver a flawless, five-star brand reality every time.
- Manage the annual tenant events budget with an entrepreneurial mindset.
- Track performance, attendance metrics, and community feedback to deliver data-driven insights and measurable outcomes.
Benefits
- FREE employee-only medical coverage
- a 4% employer 401(k) match
- FREE short-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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