Events Technical Manager

TalentRemedy•Washington, DC
•Hybrid

About The Position

The Events Technical Manager leads technology strategy, platforms, and systems for virtual and in-person events. The role supports conferences, meetings, and virtual events for a global community of international educators, with a focus on improving event experiences, advancing technology, operational efficiency, and cross-functional collaboration. The position is hybrid, with onsite work Tuesday through Thursday and remote work Monday and Friday. The office is based in Washington, D.C., and the work week is 35 hours.

Requirements

  • Bachelor's degree in a related field or equivalent professional experience.
  • At least 5 years of experience managing technology platforms, programs, or projects in a complex, deadline-driven environment.
  • Hands-on experience administering or managing event technology platforms such as Cvent, CadmiumCD, Zoom Webinars, and event registration systems.
  • Experience supporting end users of web-based applications, including troubleshooting and system optimization.
  • Strong project management skills and the ability to manage multiple priorities, timelines, and stakeholders.
  • Excellent communication and interpersonal skills, including the ability to translate technical concepts into practical business solutions.
  • Strong organizational skills, attention to detail, and the ability to work independently and collaboratively.
  • Ability to travel for the major annual conference every year during Memorial Day week.

Nice To Haves

  • Experience in nonprofit, higher education, or association environments.
  • Previous experience managing vendors, technology procurement, and budgets.
  • Leadership experience, including staff supervision, mentoring, and team development.
  • Experience evaluating and implementing enterprise technology solutions.

Responsibilities

  • Lead the strategy, implementation, and ongoing management of enterprise event technology platforms supporting conferences, meetings, and virtual events.
  • Oversee event technology systems, including Cvent, CadmiumCD, Maritz, Zoom, and other SaaS applications.
  • Partner with internal event planning teams, IT, and external vendors to support event registration, attendee experiences, and technology operations.
  • Evaluate existing systems, identify opportunities for improvement, and recommend emerging technologies and solutions.
  • Manage implementation timelines, system configurations, testing, troubleshooting, and post-launch support.
  • Lead vendor relationships, contract renewals, service agreements, and technology budgets.
  • Supervise and mentor the Event Technology Specialist while collaborating with cross-functional teams.
  • Develop system documentation, training materials, and best practices to support technology adoption across the organization.

Benefits

  • 35-hour work week schedule
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