Tech Product Manager, Events and Meetings

Bristol Myers Squibb • Princeton, NJ

11d

About The Position

The Technical Product Manager is accountable for the product direction, technical architecture decisions, and business outcomes of Bristol Myers Squibb’s global Events and Meetings platform, including Veeva Events Management and integrations with HCP contracting, payment, and data systems. The role owns product strategy, adoption, vision, and roadmap for event owners, meeting managers, commercial and medical stakeholders, engineering teams, and vendors. It combines technical product leadership with close partnership across business teams and rapid learning of the Veeva, pharmaceutical, and Events and Meetings domains.

The product manager leads technical discovery, end-to-end workflow harmonization, and rapid prototyping and experimentation. They make integration, architecture, and data decisions with engineering and IT architecture teams; define the events and meetings data strategy; and guide build, buy, or partner decisions. The role also identifies and sponsors AI opportunities across the events lifecycle, taking validated capabilities from experimentation into production responsibly and in accordance with BMS AI policies, data privacy rules, and validated systems requirements.

The role owns measurable outcomes and value, including cycle time, compliance adherence, attendee experience, and cost per event. It drives adoption and change across global event teams, sets priorities for delivery teams, oversees UAT and validation, release readiness, and vendor SLAs, and communicates risks and results to senior leadership and governance groups. The position is US-based and involves regular collaboration with global teams, vendors, and product owners.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, Life Sciences, or a related field.
• At least 7 years of technology or product experience, including at least 3 years in product ownership or product management of enterprise, digital, or platform products.
• Demonstrated experience applying generative AI, machine learning, or intelligent automation to real products or workflows, from experimentation through production.
• Ability to distinguish use cases where AI creates genuine value from those better served by deterministic software, workflow automation, or conventional analytics.
• Technical credibility with engineers and comfort discussing APIs, integration patterns, data models, cloud architectures, AI and LLM patterns, security, observability, and CI/CD, and challenging technical design decisions.
• Ability to learn a regulated domain quickly, such as pharma, HCP engagement, or events, and build credibility with business partners.
• Experience leading cross-functional projects or platform implementations.
• Experience in complex or regulated environments and a working understanding of Agile product delivery.
• Strong written and verbal communication skills, including the ability to translate between business and technical audiences and present to senior leadership.

Nice To Haves

• Hands-on experience with Veeva CRM, Veeva Events Management, or comparable life sciences CRM platforms, including Engage, Approved Email, and MyInsights.
• Experience with HCP engagement processes, including contract management, payment management, meeting management, transparency reporting, and regulatory compliance.
• Experience in pharmaceutical events management, including speaker programs, congresses, and non-promotional and promotional events.
• Experience integrating CRM or event platforms with AI/ML services, such as surfacing predictive outputs or next-best-action insights.
• Familiarity with master data management concepts for HCP/HCO data and event reference data.
• Experience with CI/CD concepts and release governance for configuration and custom development.
• Experience with Jira and Confluence, vendor management, and budgeting for enterprise platforms.
• Working knowledge of GxP and GCP requirements for validated systems.
• Veeva, Salesforce, or cloud platform certifications.

Responsibilities

• Define the product vision and multi-year roadmap for the global Events and Meetings platform based on discovery with event owners, meeting managers, and business leaders.
• Prioritize investments across the events and meetings portfolio using value, risk, and capacity trade-offs.
• Map end-to-end event workflows, identify friction, and test hypotheses through rapid prototypes and experiments before committing build capacity.
• Lead enterprise-level harmonization of end-to-end event workflows globally and identify opportunities to design AI capabilities into them.
• Identify, prioritize, and sponsor AI opportunities across the events lifecycle; run experiments and pilots; and move validated solutions into production.
• Assess whether AI creates genuine value for each use case or whether deterministic software, workflow automation, or conventional analytics is more appropriate.
• Establish responsible AI practices for event products, including data privacy, explainability, bias review, and documentation aligned with BMS AI policies and validated systems requirements.
• Make integration and architecture decisions with IT architecture and engineering teams for Veeva Events and connections to CRM, MDM, contracting and payment systems, Veeva Vault, and AI/ML services.
• Challenge technical designs involving APIs, data models, security, observability, and CI/CD.
• Define the data strategy for events and meetings, including data quality, reference data, and product telemetry for measuring platform performance.
• Simplify the platform by reducing unnecessary customization and duplicate processes, favoring standard configuration where appropriate.
• Run hands-on experimentation and prototyping, and make build, buy, or partner decisions based on cost, risk, time to value, and long-term ownership.
• Shape technical solutions with engineering and CRM administrators; partner with the delivery lead to define acceptance criteria tied to measurable outcomes; and review delivery against those criteria.
• Own measurable product business outcomes and the value case, including cycle time, compliance adherence, attendee experience, and cost per event; report results and investment returns to senior leadership.
• Drive user adoption and change across global event teams, measuring uptake and business impact.
• Set delivery-team priorities and roadmap; hold delivery partners accountable for outcomes, UAT and validation oversight under GxP and GCP, release readiness, and vendor SLAs; and communicate risks to steering committees and the design authority.
• Learn the Veeva, pharmaceutical, and Events and Meetings domains and partner with Events, Congress Management, Omni-Channel, Medical, Legal, Compliance, and Transparency to translate domain needs into product decisions.

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
• Flexible Time Off (FTO) without a set accrual limit for eligible U.S.-based exempt employees, subject to manager approval.
• Paid vacation for applicable non-exempt employees, RayzeBio employees, and employees located in Puerto Rico; new hires receive 160 hours annually, subject to manager approval.
• 11 paid company holidays each year; applicable non-exempt employees, RayzeBio employees, and employees located in Puerto Rico also receive 3 optional holidays.
• Depending on eligibility, paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and medical, personal, parental, caregiver, bereavement, or military leaves of absence.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Additional discretionary incentive cash and stock opportunities may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level