Tech Product Manager, Events and Meetings

Bristol Myers Squibb • Princeton, NJ

12d • $135,320 - $163,976

About The Position

The Technical Product Manager is accountable for product direction, technical architecture decisions, and business outcomes for Bristol Myers Squibb’s global Events and Meetings platform, including Veeva Events Management and integrations with HCP contracting, payment, and data systems. The role owns product strategy, vision, roadmap, and adoption, partnering with event owners, meeting managers, commercial and medical stakeholders, engineering teams, Veeva, and other vendors. It combines technical product leadership with the ability to learn the Veeva, pharmaceutical, and Events and Meetings domains and translate business needs into product decisions.

The role leads technical discovery, workflow harmonization, rapid prototyping, experimentation, and investment prioritization. It makes integration, architecture, and data decisions with engineering, and evaluates build, buy, or partner options. It also identifies and develops AI-enabled capabilities for events, such as recommendations, automated summaries, anomaly detection, and agentic workflows, taking validated solutions from experiments into responsible production use in alignment with BMS AI policies, privacy rules, and validated-systems requirements.

The position is US-based and involves regular collaboration with global teams, vendors, and product owners. The product manager owns measurable business outcomes, adoption, delivery priorities, governance, and value reporting to senior leadership.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, Life Sciences, or a related field.
• At least 7 years of technology or product experience, including at least 3 years in product ownership or product management of enterprise, digital, or platform products.
• Demonstrated experience applying generative AI, machine learning, or intelligent automation to real products or workflows, from experimentation through production.
• Ability to distinguish use cases where AI creates genuine value from those better served by deterministic software, workflow automation, or conventional analytics.
• Technical credibility with engineers and comfort discussing APIs, integration patterns, data models, cloud architectures, AI and LLM patterns, security, observability, and CI/CD, and challenging technical design decisions.
• Ability to learn a regulated domain quickly, such as pharma, HCP engagement, or events, and build credibility with business partners.
• Experience leading cross-functional projects or platform implementations.
• Experience in complex or regulated environments and a working understanding of Agile product delivery.
• Strong written and verbal communication skills, ability to translate between business and technical audiences, and ability to present to senior leadership.

Nice To Haves

• Hands-on experience with Veeva CRM, Veeva Events Management, or comparable life sciences CRM platforms, including Engage, Approved Email, and MyInsights.
• Experience with HCP engagement processes, including contract management, payment management, meeting management, transparency reporting, and regulatory compliance.
• Experience in pharmaceutical events management, including speaker programs, congresses, and non-promotional and promotional events.
• Experience integrating CRM or event platforms with AI/ML services, such as surfacing predictive outputs or next-best-action insights.
• Familiarity with master data management (MDM) concepts for HCP/HCO data and event reference data.
• Experience with CI/CD concepts and release governance for configuration and custom development.
• Experience with Jira and Confluence, vendor management, and budgeting for enterprise platforms.
• Working knowledge of GxP and GCP requirements for validated systems.
• Veeva, Salesforce, or cloud platform certifications.

Responsibilities

• Define the product vision and multi-year roadmap for the global Events and Meetings platform based on discovery with event owners, meeting managers, and business leaders.
• Prioritize investments across the events and meetings portfolio by balancing value, risk, and capacity.
• Map end-to-end event workflows, identify friction, and test hypotheses through rapid prototypes and experiments before committing build capacity.
• Lead enterprise-level harmonization of end-to-end event workflows globally and identify opportunities to design AI capabilities into them.
• Identify, prioritize, and sponsor AI opportunities across the events lifecycle; run experiments and pilots and move validated solutions into production.
• Evaluate whether AI creates genuine value for a use case or whether deterministic software, workflow automation, or conventional analytics is a better solution.
• Establish responsible AI practices for event products, including privacy, explainability, bias review, and documentation consistent with BMS AI policies and validated-systems requirements.
• Make integration and architecture decisions with IT architecture and engineering teams for Veeva Events and connections to CRM, MDM, contracting and payment systems, Veeva Vault, and AI/ML services.
• Challenge technical designs involving APIs, data models, security, observability, and CI/CD.
• Define the data strategy for events and meetings, including data quality, reference data, and product telemetry to measure platform performance.
• Simplify the platform by reducing unnecessary customization and duplicate processes and favoring standard configuration when appropriate.
• Conduct hands-on experimentation and prototyping, and make build, buy, or partner decisions while weighing cost, risk, time to value, and long-term ownership.
• Shape technical solutions with engineering and CRM administrators; partner with the delivery lead to define acceptance criteria tied to measurable outcomes and review delivery against them.
• Own measurable business outcomes and the product value case, including cycle time, compliance adherence, attendee experience, and cost per event; report results and investment returns to senior leadership.
• Drive user adoption and change across global event teams, measuring uptake and business impact.
• Set priorities and roadmap for delivery teams and hold delivery partners accountable for outcomes, UAT and validation oversight under GxP and GCP, release readiness, and vendor SLAs.
• Communicate risks clearly to steering committees and the design authority.
• Learn the Veeva, pharma, and Events and Meetings domain and partner with Events, Congress Management, Omni-Channel, Medical, Legal, Compliance, and Transparency to translate domain needs into product decisions.

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings.
• Flexible Time Off for eligible U.S.-based exempt employees, with no set accrual limit and subject to manager approval.
• 11 paid company holidays each year for eligible employees.
• For eligible non-exempt employees, RayzeBio employees, and employees located in Puerto Rico: 160 hours of paid vacation annually for new hires, subject to manager approval, 11 paid company holidays, and 3 optional holidays.
• Depending on eligibility, paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Potential eligibility for additional discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior