Meetings and Events Coordinator

Playbook•Austin, TX

1d•Onsite

About The Position

The Meetings and Events Coordinator owns the logistical and physical delivery of events in bookable spaces at The Republic in Austin, Texas. The role ensures spaces are set up and ready to support guests’ productivity and professional success, translating booking plans into smooth, polished on-site experiences. The coordinator serves as an on-site anchor for daily operations, maintains a premium guest experience, and proactively resolves issues during live events. The position coordinates vendors and external partners, manages event timelines and run-of-show documentation, and oversees space setup, teardown, resetting, and restocking. It also includes post-booking documentation and collaboration with leadership and the wider team to prioritize work and continually improve service delivery. The schedule is typically Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexibility required for evenings based on business needs.

Requirements

At least 2 years of experience in premium guest-facing environments such as luxury hospitality, event management, venue operations, hotels, conference centers, event venues, or workplace hospitality.
Proven experience delivering five-star service in high-volume or high-touch environments.
Ability to solve problems effectively and resolve complex issues quickly while protecting the guest experience.
Comfort partnering cross-functionally with key stakeholders to deliver an exceptional experience.
Technology proficiency and experience using booking, scheduling, and collaboration tools such as Google Workspace, Slack, and event platforms.
Adaptability and confidence learning new systems for membership and program management.

Responsibilities

Develop detailed timelines, space setups, service flows, and run-of-show documentation for bookings and events.
Serve as the primary contact for external partners and vendors; coordinate arrival windows, confirm scopes of work, and manage required documentation and permits.
Provide an on-site presence for daily operations and host meetings and events with a calm, professional approach.
Resolve issues as they arise while maintaining a premium guest experience.
Oversee event teardown, space resets, and restocking, ensuring spaces meet the required standards and include approved special touches.
Complete post-booking documentation, capturing notes and learnings to support continuous improvement and anticipate future needs.
Coordinate with leadership to prioritize tasks and support the team’s service delivery.
Work across the team to focus execution capacity where it provides the most service value.