VP Meetings and Events

Etherio•Atlanta, GA

3d•Hybrid

About The Position

The Vice President of Meetings and Events is a strategic leader responsible for planning, executing, and delivering Etherio’s meetings, events, and incentive programs. The role drives exceptional client service, long-term client retention, and sustained profitability. The Vice President oversees multiple client accounts and internal teams, as well as day-to-day planning and operational activities, to deliver experiences that meet and exceed client expectations. The position provides strategic direction for meeting planning operations and supports the Meetings and Events division’s goals. It supervises Conference Managers and oversees assigned contractors, while partnering with internal teams, other divisions, Account Executives, Team Leads, clients, and strategic partners. The work takes place in a hybrid environment, combining remote and in-office work with possible presence at client or event locations. Travel of at least 30% is required, and scheduling flexibility is needed to work evenings and weekends when client, event, or company needs require it.

Requirements

Bachelor’s degree or equivalent experience.
At least 12 years of meeting management or hospitality management experience.
Strong organizational skills and ability to multitask and prioritize.
Strong leadership and communication skills.
Strategic decision-making ability.
Strong project and team management skills.
Forward-thinking approach.
Ability to travel at least 30%.
Flexibility to work evenings and weekends as needed.
Ability to sit for extended periods and to stand and/or move for extended periods.
Ability to lift, carry, push, or drag boxes or equipment weighing up to 30 pounds.
Ability to move around the office to access filing cabinets and office machinery.
Ability to adapt and function in varied physical settings, including conference centers and indoor and outdoor spaces.
Occasional ability to stoop, kneel, or crouch.
Ability to communicate and exchange accurate information frequently.
Frequent use of computers and other electronic equipment.

Nice To Haves

CMP or CMM designation.

Responsibilities

Build and maintain lasting relationships with clients and strategic partners by understanding client objectives and anticipating needs.
Ensure internal teams deliver high-quality service that exceeds client expectations.
Collaborate with internal client teams to identify and resolve challenges.
Conduct regular client check-ins to confirm needs are being met and identify growth opportunities.
Stay informed about Etherio’s products, services, and industry trends to identify expansion opportunities and provide recommendations.
Support business development efforts from opportunity assessment through client presentations.
Partner with other divisions on organizational goals, strategic initiatives, process improvements, and sustainable growth.
Support the objectives of Etherio’s Meetings and Events division and perform additional assigned responsibilities.
Contribute creative ideas and solutions to elevate client programs.
Drive continuous improvement in planning, onsite operations, and post-program reporting.
Develop strategies for effective delivery and execution of client events.
Ensure programs meet approved budgets and quality and client-satisfaction standards.
Cultivate strategic partner relationships to enhance creativity, service quality, and purchasing leverage.
Partner with Account Executives and Team Leads to align pricing, scope, and resource allocation.
Monitor program financial performance to support profitability and operational efficiency.
Provide strategic input on meeting-planning operations, direction, and goals.
Directly supervise Conference Managers and oversee assigned contractors.
Perform other duties as assigned.