Erp Analyst Jobs

About The Position

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field
• Proven experience with Epicor ERP, preferably in a similar role
• Strong analytical and problem-solving skills
• Proficiency in SQL and experience with reporting tools (e.g., SSRS, Epicor Report Designer)
• Proficiency in Epicor’s Kinetic customization environment (e.g. Application Studio)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• All candidates must meet the US persons criteria. Visa candidates will not be considered.

Nice To Haves

• Experience in a help desk or technical support role is a plus
• Familiarity with manufacturing or distribution processes
• Knowledge of Epicor modules (e.g., Finance, Supply Chain, Production) is a plus
• Experience with integrations and API usage

Responsibilities

• Collaborate with stakeholders to gather and document business requirements
• Analyze existing processes and recommend improvements using Epicor ERP
• Create detailed functional specifications and process documentation
• Develop and customize Epicor solutions, including reports, dashboards, and workflows
• Utilize Epicor’s customization tools (e.g., Application Studio, BPM, dashboards, and custom code) to enhance system functionality
• Perform system testing and validation to ensure quality deliverables
• Provide first-level technical support for Epicor ERP users
• Troubleshoot and resolve system issues and user inquiries efficiently
• Maintain documentation of issues, resolutions, and knowledge base articles for root cause analysis of systemic issues
• Assist in developing training materials and conducting user training sessions
• Support end-users in the effective use of the Epicor system, promoting best practices
• Stay updated on Epicor enhancements and industry trends
• Participate in system upgrades and improvements to optimize functionality

Benefits

• health, dental, and vision insurance
• health savings accounts
• a 401(k) savings plan
• long term disability coverage
• life and accident insurance
• employee assistance program
• Vacation and PTO time off
• paid holidays
• bereavement leave
• any applicable federal and state sick leave
• company recognition program to receive monetary or non-monetary recognition awards