Senior Infor Finance ERP Analyst

Yale New Haven Health•Stratford, CT

About The Position

Under the minimal direction of the Applications Systems Supervisor, the Senior Infor Finance ERP Analyst coordinates technical components of projects or programs and is responsible for achieving desired results. The role contributes to project organization, cost estimating, milestone definition, and scheduling. It owns the design lifecycle for programs requiring advanced technical knowledge and advanced programming and database techniques, and serves as a technical expert to ITS managers, computer operations personnel, and project personnel throughout systems development. The analyst guides other analysts and programmers, evaluates system-development and enhancement requests, and works with users and ITS colleagues to define business needs and design, develop, test, and transition systems. The role also provides technical recommendations, estimates, performance measures, documentation, and ongoing support for assigned systems. Travel to YNHHS delivery networks and practice locations is required for support needs, as is participation in a 24x7 on-call rotation.

Requirements

Bachelor's degree in Computer Science or a related discipline, or technical training and work-related experience. Relevant coursework includes systems analysis and design, DBMS, screen design techniques, forms design, data gathering, and oral and written communication.
Eight or more years of experience in a variety of programming and analytical activities, including at least four years of analytical experience in an online, real-time, and database environment.
Current driver's license and an acceptable driving record.
Ability to work independently, meet deadlines, and handle simultaneous tasks.
Ability to work effectively under tight time constraints and manage time effectively.
Ability to work with limited supervision on projects of small to medium scope.
Strong organizational, problem-solving, and listening skills; attention to detail; innovative thinking; and ability to inspire others.
Strong customer-service skills and ability to contribute as a collaborative team player.
Ability to identify customer requirements, expectations, and needs; seek customer feedback; analyze feedback metrics; and lead improvement strategies.
Ability to proactively identify and solve problems, preserve business continuity, collaborate across teams and stakeholders, and guide junior staff.
Ability to envision and promote new ways to work, apply learning across situations, and translate clinical or operational deficiencies into technical recommendations.
Ability to respond constructively to mistakes, obstacles, and changing priorities with composure, patience, flexibility, and resilience.
Willingness to travel to YNHHS delivery networks and practice locations for support needs.
Availability to participate in a 24x7 on-call rotation.

Nice To Haves

Experience in a healthcare environment.

Responsibilities

Guide analysts and/or programmers in developing or supporting automated and manual systems, and provide technical guidance for analytical tasks.
Evaluate requests for systems development and enhancement.
Conduct needs analyses by evaluating the current user and computer environment through observation, interviews, and review of existing systems documentation, manuals, and forms.
Work with users and the ITS Team Lead to define and document current and future business needs.
Document design specifications and participate in designing production and conversion plans to support transitions to new environments.
Work with the application owner and leadership to design input and output formats, screens, and reports.
Design automated and manual interfaces between user systems.
Develop test data and/or design test protocols.
Develop user and ITS procedure manuals.
Monitor progress against plans and provide management reports as required.
Provide technical guidance and support to the ITS Team Lead in developing maintenance and development plans for assigned systems.
Analyze outside software for compliance with ITS guidelines and recommend potential acquisitions.
Help determine the nature and scope of project activities and processes to be developed or modified, and recommend technical programming approaches and solutions to complex applications.
Create program specifications, flow charts, and decision tables for complex programs.
Specify and arrange test data, coordinate test processing for newly developed systems, and troubleshoot systems by isolating and correcting testing errors.
Develop or assist in developing complex programming routines, programs, and functions according to detailed design and user needs.
Provide technical expertise for formal cost, time, and human-resource estimates for system development or modification.
Develop performance metrics and formal expected-performance statements for new or modified systems.
Perform duties in conformance with MIS standards and, when appropriate, initiate standards.
Support the organization's service excellence program, Vision, Mission, and Values, and department competencies.
Promote positive and constructive working relationships within the department.
Perform other job-related duties as required.