About The Position

CGI is seeking a Senior ERP Functional Business Analyst to support public sector ERP initiatives in Honolulu, Hawaii. The role partners with government stakeholders and CGI delivery teams to improve business processes, support CGI Advantage ERP initiatives, shape functional solutions, and help clients achieve successful project outcomes throughout the implementation lifecycle. The position is hybrid. The analyst leads business analysis and requirements activities, including workshops, fit-gap analyses, process documentation, functional designs, and testing support. The role also coordinates functional work and resources, advises clients on Financial Accounting processes and ERP functionality, collaborates across enterprise functions, and mentors junior analysts. The work supports government organizations in improving citizen services and operational efficiency. The stated U.S. compensation range is $81,600 to $160,700. Eligible professionals receive benefits beginning on their first day of employment, including competitive compensation, insurance options, matching contributions through the 401(k) plan and share purchase plan, paid time off, paid parental leave, learning opportunities, tuition assistance, and wellness programs. Travel within the U.S. West region may be needed.

Requirements

  • Bachelor’s degree in business, information systems, public administration, or a related field; equivalent relevant experience may be considered in lieu of a degree.
  • At least 6 years of relevant experience in functional business analysis related to finance, ERP project coordination, client relationship management, or public sector technology delivery.
  • Experience supporting government or complex enterprise clients and working with diverse stakeholder groups.
  • Familiarity with ERP platforms and the software implementation or upgrade lifecycle.
  • Ability to document business processes, facilitate requirements discussions, and organize follow-up actions.
  • Strong client service, stakeholder management, written communication, and presentation skills.
  • Experience with Jira, Confluence, and Microsoft Office.
  • Ability to work collaboratively with clients and CGI teams in Honolulu.
  • Experience performing functional activities across the software development life cycle (SDLC).
  • Ability to gather requirements and translate business needs into functional designs, user stories, and project deliverables.
  • Experience developing test plans, coordinating test execution, and supporting defect resolution.
  • Strong analytical, problem-solving, facilitation, presentation, and mentoring skills.
  • Ability to collaborate across virtual, cross-functional teams while managing competing priorities and deadlines.
  • Excellent verbal and written communication skills, with the initiative to work independently and as part of a team.
  • Collaborative, team-oriented approach and strong commitment to client service.
  • Ability to build productive relationships with clients and project team members.

Nice To Haves

  • Experience with CGI Advantage Finance, preferably on an upgrade or cloud transition.
  • Familiarity with public sector ERP implementations and Hawaii public sector environments.
  • Experience with business process improvement, process reengineering, or organizational change management.
  • Experience supporting issue resolution, test coordination, and project governance.
  • Agile implementation experience; SAFe certification is a plus.
  • Ability to learn CGI government ERP solutions quickly and adapt to changing project needs.
  • Willingness and ability to travel within the U.S. West region as needed.
  • Familiarity with user-centered design principles.

Responsibilities

  • Lead workshops and requirements sessions to define future-state Financial Accounting solutions aligned with client objectives.
  • Plan and coordinate functional work and resources to deliver specifications, process documentation, and other project deliverables.
  • Lead fit-gap analyses and recommend improved future-state workflows.
  • Translate business needs into concepts, functional designs, user stories, and implementation deliverables.
  • Analyze functional issues, identify root causes, and guide project teams in resolving them.
  • Develop testing strategies for unit, system integration, and end-to-end testing, and support user acceptance testing.
  • Design, validate, and improve reports, dashboards, and analytics to support HR, payroll, and business intelligence needs.
  • Prepare for and facilitate stakeholder workshops, guide clients on Financial Accounting processes, and advise them on ERP functionality.
  • Coordinate with cross-functional teams to integrate Financial Accounting processes with other enterprise functions.
  • Mentor junior analysts, share knowledge, and support sound practices and continuous improvement.
  • Gather requirements, coordinate test execution, support defect resolution, and lead peer reviews to ensure quality and alignment with business objectives.

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and well-being programs
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