ERP HCM Senior Business Analyst

Intercity Transit•Intercity Transit (AdOps) - Olympia, WA
•Hybrid

About The Position

Intercity Transit is seeking an ERP Human Capital Management (HCM) Senior Business Analyst to join its Information Systems team. The position supports operational and strategic functions of Workday and the connected HR technology ecosystem. It oversees the Workday administration lifecycle—including configuration, security, integrations, data management, reporting, and release management—with an emphasis on system performance, process automation, and data quality. The role partners with HR, Information Systems, Finance, and business stakeholders to enhance Workday capabilities, streamline HR processes, and expand enterprise reporting and analytics. The position serves as a Workday HCM technical lead and super-user, advising stakeholders and translating business needs into solutions. It manages system updates and releases; supports integrations, data governance, security, reporting, dashboards, and HR workflows; and supports implementation, upgrades, migrations, and special projects. It also leads Workday training, communications, and documentation to promote adoption and user proficiency. The role is currently hybrid, with three days in the office and two remote. Working from home requires reliable Wi-Fi and a confidential space. Applicants must submit a completed online application, a letter of interest, and a resume covering their last ten years of professional experience and explaining how they meet the position qualifications. The application deadline is 11:59 p.m. Sunday, November 8, 2026. Interviews are tentatively scheduled for November 12 and 13.

Requirements

  • Three years of direct, hands-on Workday HRIS administration experience, including configuration, security, integrations, reporting, and release management; or three years of similar experience with other ERP systems; or one year of OneIT Workday project experience at Intercity Transit and three years of HR experience; or a combination of relevant education and Workday HRIS experience.
  • Demonstrated experience managing Workday or ERP modules such as HCM Core, Recruiting, Benefits, Absence, Time Tracking, Talent, or Compensation.
  • Ability to translate HR operational needs into scalable, efficient Workday solutions.
  • Exceptional attention to detail and data accuracy.
  • Must have or obtain a Workday certification within the first six months of employment.
  • Ability to work from home with reliable Wi-Fi and a confidential space.

Nice To Haves

  • Experience implementing Workday.
  • Experience designing, maintaining, and troubleshooting Workday integrations, such as EIB, Core Connectors, PICOF/PRC, and vendor APIs.
  • Workday Pro or Workday HCM functional or technical certifications.

Responsibilities

  • Serve as a trusted advisor to stakeholders, gathering requirements, documenting needs, and driving solutions.
  • Serve as the Workday HCM technical lead and super-user for configuration, business process design, security administration, file loads, testing, troubleshooting, and ongoing maintenance.
  • Manage Workday releases and quarterly updates, including impact analysis, regression testing, deployment planning, and stakeholder communications.
  • Partner with Information Systems to evaluate, develop, and implement Workday modules and HR technology solutions.
  • Oversee integrations between Workday and third-party vendors, ensuring data accuracy, reliability, and issue resolution.
  • Design, configure, and optimize Workday business processes, supervisory organizations, calculated fields, condition rules, dashboards, and custom reports.
  • Produce test documentation, including test approaches, plans, cases, and scripts, aligned with Workday methodologies and organizational Information Systems processes.
  • Follow Workday data governance standards; conduct data audits, reconcile discrepancies, and implement controls to strengthen HR data integrity and compliance.
  • Oversee data loads using EIBs and support mass updates, organization restructures, and cyclical HR processes.
  • Partner with Information Systems to maintain the Workday security model, including role-based permissions, user provisioning, and access-control audits.
  • Develop and expand standard, advanced, matrix, and composite Workday reports, and build dashboards and story-type reports for workforce insights, compliance, and operational decision-making.
  • Analyze HR data to identify process gaps, user experience issues, and opportunities for automation and technology-enabled improvement.
  • Work with HR leaders to document, optimize, and systematize HR policies, workflows, and approval processes in Workday, including improvements to employee and manager self-service.
  • Support Workday Recruiting, Onboarding, and talent-related modules as applicable, ensuring seamless processes and high-quality lifecycle data.
  • Maintain and enhance HR technology tools integrated with Workday, ensuring functionality, data flow, and user access.
  • Support HR process owners during system implementations, upgrades, data migrations, and special projects involving Workday or downstream HR systems.
  • Lead Workday-related training, communications, and documentation to promote system adoption and user proficiency.

Benefits

  • Competitive annual salary of $99,070.40–$133,723.20, with annual general wage/cost-of-living adjustments typically in January and step increases in July when not at the top of the range.
  • Longevity pay increases after 5, 10, 15, and 20 years of employment; maximum annual salary of $141,752.00 after 20 years.
  • Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
  • Washington State PERS retirement plans.
  • Voluntary deferred compensation plans, including 401(k) and 457, with employer match up to 8.5%.
  • 23.75 to 36 vacation days per year, depending on length of service.
  • 12 days of sick leave per year, depending on eligibility date.
  • Paid bereavement leave for qualifying family members.
  • Company-issued cell phone.
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