ERP Systems Analyst

JM Eagle•Los Angeles, CA

1d•$80,000 - $130,000•Onsite

About The Position

We are seeking an ERP Solutions Analyst to support and enhance enterprise processes across Customer Service, Sales, Marketing, and Finance. The role combines order-to-cash and accounting business knowledge with hands-on ERP configuration, data, reporting, integration, and problem-solving capabilities. The analyst partners with business teams to improve processes from quoting, product configuration, pricing, and order entry through order promising, invoicing, collections, and financial reporting. The position supports ERP functionality, integrations, automation, reporting, testing, documentation, and training. It requires experience with order entry automation, product configurators, pricing and promotions, EDI, CRM integration, and ERP financials. The role takes ownership from requirements gathering and solution design through implementation, user adoption, and post-deployment stabilization, while improving process standardization, automation, data quality, system usability, and operational visibility.

Requirements

At least 6 years of techno-functional ERP experience in a manufacturing, distribution, or order-driven environment.
Experience with quoting, Configure-to-Order order entry, product configurators, pricing and promotions, order promising, EDI, invoicing, and customer service processes.
Experience supporting accounts receivable, credit and collections, accounts payable, general ledger, product costing, inventory valuation, and month-end close in an ERP environment.
Hands-on experience with a manufacturing-focused ERP platform.
Strong SQL and relational database skills for reporting, analysis, validation, and troubleshooting.
Experience gathering requirements, writing functional specifications, configuring systems, creating test plans, supporting implementations, and resolving production issues.
Ability to work effectively with business users, IT teams, vendors, consultants, and leadership, and translate between business requirements and technical solutions.
Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, Business, or a related field, or equivalent practical experience.

Nice To Haves

Friedman Frontier ERP experience.
Experience with Salesforce or another CRM platform, including CRM-to-ERP integration.
Experience with BI tools, EDI, APIs, file-based integrations, automation, or data conversion.
Programming or scripting experience in RPG, C#, .NET, Python, or comparable technologies.
Experience with SAP, Oracle, Infor, or another manufacturing-focused ERP platform.

Responsibilities

Support quoting and Configure-to-Order order entry, including product configuration, matrix tables, model conditions, and ERP order-entry workflows.
Configure and maintain customer price lists, pricing rules, price catalogs, matrices, special pricing, and promotional programs; reduce spreadsheet-based pricing exceptions and manual overrides.
Support Available-to-Promise and order-promising processes, warehouse sourcing rules, order splits, freight and handling charges, and order holds in partnership with Manufacturing, Planning, and Logistics.
Support EDI order intake and related transactions, including 850, 855, 856, and 810, as well as online quoting, ordering, and other channels that reduce manual re-entry.
Support return authorization, credit memo, and claims processes, including approval workflows.
Support ERP and Salesforce integration and collaborate with Sales and IT to define how CRM and ERP work together.
Maintain and govern customer accounts, ship-to locations, terms, territories, sales representatives, and related master data across systems.
Support rebate, commission, and promotional program processes, including reporting and system setup.
Develop reporting and dashboards for bookings, backlog, order securement, pricing performance, and threats to on-time and complete shipments.
Support invoicing, cash application, credit management, and collections workflows using standard ERP functionality, including bank file imports.
Support vendor invoice processing, three-way matching, payments, and vendor file imports; partner with Purchasing and Manufacturing on scenarios such as consignment inventory.
Support general ledger, month-end close, product costing, inventory valuation, and work-in-process reconciliation in partnership with Accounting.
Replace manual query extracts and spreadsheet manipulation with reliable SQL-based reporting and BI dashboards.
Support role-based security, segregation of duties, audit requests, and data integrity controls across financial and order-to-cash processes.
Gather requirements, map current and future processes, identify gaps, and translate business needs into ERP configuration, functional specifications, and solution designs.
Configure, test, document, and support ERP functionality across Customer Service, Sales, Marketing, and Finance.
Develop and enhance reports, queries, dashboards, and KPIs; use SQL and ERP data to analyze issues, validate results, and support business decisions.
Support migration of legacy Query/400 reports to native SQL and BI.
Lead the design, implementation, support, and continuous improvement of ERP integrations and automation, including APIs, EDI, file-based interfaces, and workflow automation.
Develop or support custom reports, interfaces, scripts, and system enhancements.
Create test scenarios, coordinate unit and user acceptance testing, validate configuration, data, and integrations, and support deployment and post-implementation stabilization.
Maintain configuration documentation, process flows, SOPs, support materials, and knowledge-transfer documentation; provide user guidance and training as needed.
Take end-to-end ownership from requirements and solution design through implementation, adoption, and post-deployment stabilization.
Promote accuracy and control in pricing, customer, and financial data, and proactively improve process standardization, automation, usability, data quality, and operational visibility.