Dynamics BC 365 Techno-Functional Expert

IKO North America•Mississauga, ON

2d•CA$105,000 - CA$120,000•Onsite

About The Position

The ERP Business Systems Analyst serves as a key liaison between business stakeholders and global technical teams to deliver, support, and enhance Microsoft Dynamics 365 Business Central solutions and associated business applications across multiple functional areas. The successful candidate must be based in Mississauga, Ontario, and legally authorized to work in Canada. The role covers requirements gathering, business process analysis, functional design, configuration validation, testing, data migration, training, and production support. It also supports system integrations, customizations, and administration in collaboration with technical teams. The position includes both Business Central Finance and Supply Chain functionality, supporting multi-company, multi-currency, and international environments. Travel to the United States may be required. Compensation is $105,000–$120,000 CAD annually. IKO describes a progressive and challenging workplace, investment in employee knowledge, and a commitment to teamwork and integrity.

Requirements

Minimum 8 years of experience as an ERP Business Analyst or Functional Consultant.
Minimum 5 years of recent, hands-on experience with Microsoft Dynamics 365 Business Central; experience exclusively with legacy Microsoft Dynamics NAV is not sufficient.
Experience as a core project team member on at least three end-to-end Microsoft Dynamics 365 Business Central implementations.
Implementation and production support experience across both Business Central Finance and Supply Chain modules.
Strong functional knowledge of general ledger, accounts payable, accounts receivable, fixed assets, cash management, dimensions, posting groups, taxation, budgeting, and intercompany processes.
Strong functional knowledge of purchasing, sales, inventory, item tracking, warehouse management, planning, costing, and assembly or light manufacturing.
Strong understanding of Record-to-Report, Procure-to-Pay, Order-to-Cash, inventory management, and product costing processes.
Experience supporting Business Central in multi-company, multi-currency, and international environments.
Working knowledge of Business Central integrations, APIs, OData, Microsoft Power BI, and Microsoft Power Platform.
Strong stakeholder management, analytical, workshop facilitation, problem-solving, and documentation skills.
Excellent written and verbal communication skills in English.
Must be based in Mississauga, Ontario, and legally authorized to work in Canada.
Ability to travel to the United States as required.

Nice To Haves

French localization experience.
Experience in manufacturing, distribution, building materials, or a related industrial environment.
Microsoft Dynamics 365 Business Central Functional Consultant certification.
Agile or Scrum certification.

Responsibilities

Gather, analyze, and document functional requirements from Finance, Procurement, Sales, Inventory, Warehouse, and Operations stakeholders.
Analyze Record-to-Report, Procure-to-Pay, Order-to-Cash, inventory management, warehouse, planning, and costing processes.
Conduct fit-gap analyses and map business requirements to standard Microsoft Dynamics 365 Business Central functionality.
Configure and validate Business Central Finance functionality, including general ledger, accounts payable, accounts receivable, fixed assets, cash and bank management, dimensions, posting groups, tax configurations, and intercompany processes.
Configure and validate Business Central Supply Chain functionality, including purchasing, sales, inventory, item tracking, warehouse management, planning, assembly or light manufacturing, and costing.
Prepare functional designs, process maps, user stories, acceptance criteria, and process improvement recommendations.
Ensure solutions align with global templates, governance standards, and applicable country-specific localization requirements.
Lead functional testing and defect resolution, and support data migration, reconciliation, cutover, go-live, and hypercare activities.
Collaborate with technical teams to support system integrations, reporting, master data management, data quality, Microsoft Power BI, and Microsoft Power Platform solutions connected to Business Central.
Investigate production incidents, identify root causes, prioritize enhancements, and recommend process improvements and automation opportunities.
Develop user documentation, facilitate workshops, and deliver training to business stakeholders and end users.
Perform additional duties as assigned.