Techno-Functional Systems Analyst

Advanced Micro Devices, Inc•Austin, TX

About The Position

The Techno-Functional Systems Analyst is a hands-on Enterprise IT partner working across business processes, system design, and technical delivery. The role owns requirements, integrations, implementation, data analysis, and production support for global Pricing, Quoting, and Quote-to-Cash platforms. It also helps introduce AI-driven automation into enterprise workflows.

Requirements

  • Proven experience as a Systems Analyst, Business Systems Analyst, or Techno-Functional Analyst.
  • In-depth knowledge or experience working with Sales and Marketing business processes and applications.
  • Strong knowledge of Pricing and Quoting, CPQ, and Quote-to-Cash processes.
  • Hands-on experience with ERP systems such as SAP or Oracle, CRM/CPQ systems such as Salesforce, and cloud-hosted applications.
  • Technical skills in SQL, REST/SOAP APIs, JSON/XML, middleware/iPaaS, SDLC, and ITSM production support.
  • Strong analytical, documentation, and cross-functional communication skills.
  • BS/MS in CS, CSE, or a similar field.

Nice To Haves

  • Practical experience with GenAI and LLMs, such as Azure OpenAI or Microsoft Copilot Studio; prompt engineering, RAG, agentic workflows, and intelligent automation such as Power Automate/RPA.
  • Python is a plus.

Responsibilities

  • Translate business needs into system-ready requirements, user stories, functional and technical specifications, process flows, and data mappings.
  • Collaborate with architects on solution design, feasibility assessments, and resolving system gaps.
  • Contribute to configuration decisions, data quality standards, and non-functional requirements, including performance, security, scalability, and auditability.
  • Define and validate APIs, integrations, batch jobs, and data flows across ERP, SaaS, cloud, and custom applications; use SQL to analyze and validate data.
  • Support Agile delivery activities, including backlog refinement, sprint planning, testing, user acceptance testing, and release readiness.
  • Serve as functional and technical system owner in production, leading incident triage, root-cause analysis, and permanent fixes to support 24x7 stability.
  • Identify, define, and help deliver AI and GenAI use cases, including copilots, AI agents, intelligent quoting, and pricing insights, while ensuring responsible AI and data governance standards are followed.
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