Oracle Fusion Techno-Functional Analyst

DHRM•Richmond, VA

About The Position

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking an experienced IT professional to provide hands-on functional and technical application support for the agency’s Oracle Fusion Cloud ERP and Enterprise Performance Management (EPM) applications. The position troubleshoots financial and procurement transactions, supports EPM Planning and Budgeting, administers user access and application security, develops and maintains reports, and implements application configurations and enhancements. The analyst supports testing and quarterly updates, resolves production issues, and partners with the Oracle Fusion Product Manager, fiscal stakeholders, and technical teams to improve business processes and maintain reliable agency operations.

Requirements

Experience providing functional or techno-functional support for Oracle Fusion Cloud financial applications or comparable enterprise financial applications, including business-process analysis, functional issue resolution, and business-user support.
Experience troubleshooting application errors, transaction failures, workflow and approval issues, user access problems, and production incidents in enterprise business applications.
Experience supporting financial, procurement, budgeting, accounting, or related enterprise business processes and translating business needs into application support or configuration solutions.
Experience supporting application enhancements through requirements analysis, functional solution design, application configuration, testing, deployment, and post-production validation.
Experience supporting enterprise application reporting, documenting functional processes and solutions, and providing end-user guidance and support.
Ability to work directly with business stakeholders and technical teams to analyze process issues, coordinate resolution, validate solutions, and communicate technical issues in understandable business terms.
Experience supporting financial applications that interface with external financial systems, including investigating application or data issues and coordinating resolution with technical resources.

Nice To Haves

Hands-on functional support experience with Oracle Fusion Cloud ERP Financials, including General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR).
Hands-on functional experience troubleshooting Oracle Fusion Procurement and procure-to-pay transactions, including requisitions, purchase orders, approvals, receiving, and supplier-related transactions.
Experience supporting Oracle EPM Cloud, particularly Planning, budgeting, forecasting, workforce planning, business rules, forms, reports, and dashboards.
Experience configuring and troubleshooting Oracle Fusion Cloud workflows, approval rules, application settings, and other standard functional capabilities.
Experience creating, maintaining, or troubleshooting Oracle Transactional Business Intelligence (OTBI) and BI Publisher reports and analytics.
Experience administering Oracle Fusion Cloud user provisioning, application roles, security, and access controls.
Experience leading or performing functional testing, including System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and validation of business processes.
Experience evaluating Oracle quarterly updates and assessing their impact on financial, procurement, budgeting, or other business processes.
Experience supporting integrations between Oracle Fusion Cloud and external financial systems, including functional analysis of interface errors and data discrepancies.
Experience supporting governmental financial systems, public-sector accounting, budgeting, procurement, or grants management.

Responsibilities

Provide hands-on functional and technical application support for Oracle Fusion Cloud ERP and EPM applications.
Troubleshoot financial and procurement transactions, application errors, transaction failures, workflow and approval issues, user access problems, and production support incidents.
Support EPM Planning and Budgeting.
Administer user access, application security, user provisioning, roles, and access controls.
Develop, maintain, and troubleshoot reports and analytics.
Implement application configurations and enhancements, including requirements analysis, functional solution design, testing, deployment, and post-production validation.
Support application testing, including system integration, user acceptance, and regression testing.
Evaluate Oracle quarterly updates and assess their impact on business processes.
Support integrations with external financial systems by investigating application errors and data discrepancies and coordinating resolution with technical resources.
Document functional processes and solutions and provide end-user guidance and support.
Work with business stakeholders and technical teams to analyze business-process issues, coordinate resolution, validate solutions, and explain technical issues in business terms.
Partner with the Oracle Fusion Product Manager and fiscal stakeholders to improve business processes and maintain reliable agency operations.