Epic Analyst Jobs

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. This will be a Revenue and Access team Analyst. POSITION SUMMARY: Reporting to the Epic Leadership team, the Application Analyst primary role is to have a complete working knowledge of assigned EPIC application, to include an understanding of the assigned department workflows for the associated EPIC build, upgrade and release process. The Application Analyst will act as the primary support contact for the EPIC application and coordinate issues that arise in their area of responsibility. They will perform workflow analysis, data collection and report issues associated with the EPIC software. The Application Analyst will build in the EPIC system and as part of this process they will understand and analyze the end user and business operation needs. The Application Analyst will review the software, coordinate updates and collect information regarding potential system enhancement needs. The Application Analyst will serve as a liaison between EPIC staff, end users, third parties and technical staff. The Application Analyst will work with end users by participating in training and troubleshooting issues and questions. The analyst will participate in the creation of test plans and testing of application changes and upgrades. The Application Analyst will be required to follow IT Change Control processes, create support documentation following standard IS protocols and have working knowledge of HIPAA and other IT security and privacy best practices. The Application Analyst may be required to participate in an on call rotation as determined by their Manager and perform other duties as assigned.