Epic Analyst/Builder II

St. Luke's University Health Network • Allentown, PA

2d

About The Position

The Epic Analyst/Builder II provides intermediate maintenance, support, and development for assigned applications. The role participates in implementation, installation, and project teams; resolves or facilitates resolution of basic application issues; and develops, validates, and executes application and integrated test scripts. It also includes creating and maintaining knowledge-base documentation, gathering requirements, developing and documenting specifications, and informing operational leadership about new releases and application changes that may affect operations. The analyst works with instructional designers to develop and maintain application-specific training curriculum and materials, and stays current with technology through continuing education and relevant reading.

Requirements

• Epic proficiency and/or certification is required, or must be obtained upon hire.
• Epic application experience is required.
• MS Office experience is required.
• 1–3 years of general computer experience is required.

Nice To Haves

• A bachelor's or associate degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration, or equivalent work experience, is preferred.
• 1–3 years of healthcare experience is preferred.
• 1–3 years of Epic experience is preferred.
• 1–3 years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred.
• Hospital knowledge or experience based on the hiring team's requirements.

Responsibilities

• Provide intermediate maintenance, support, and development for assigned applications.
• Participate in implementation, installation, and project teams.
• Resolve or facilitate resolution of basic reported application issues and escalate more complex issues as appropriate.
• Develop, validate, and execute application and integrated test scripts.
• Follow organizational standards for system configuration and change control.
• Develop, support, and maintain knowledge-base documentation.
• Gather requirements, develop specifications, and prepare documentation.
• Inform leadership about new release features and functionality and application changes or revisions that may affect operations.
• Maintain familiarity with process improvement, demand management, and project management methodologies.
• Maintain current technology knowledge by attending appropriate continuing education training or seminars and reading related periodicals.
• Work with instructional designers to develop and maintain application-specific training curriculum and materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree