Epic Analyst II

Salem Health Hospitals and Clinics • Salem, OR

5d • Onsite

About The Position

The Epic Analyst II on the MAPS team advances the technology that supports patient care across Salem Health. The analyst partners with clinical, operational, and technical teams to analyze, design, implement, and optimize Epic applications that improve workflows, enhance user experience, and support organizational goals. The role uses Epic expertise to solve complex challenges, lead portions of projects, and serve as a resource for colleagues while supporting the reliability, stability, and continuous improvement of Salem Health’s electronic health record systems.

This is a full-time, exempt position based at Salem Hospital in Salem, Oregon. The schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, for 40 hours per week.

Requirements

• Bachelor’s degree in Instructional Design, Education, or Health care; or eight years of related work experience; or an equivalent combination of education and experience, with each year of education equating to two years of experience.
• Epic Accreditation or Certification in MyChart.
• At least one year of Epic certification with current NVT.
• Epic AMB certification required within six months of hire or moving into the position.
• At least two years of Epic-related experience.

Responsibilities

• Analyze, design, build, test, implement, troubleshoot, and maintain Epic applications supporting clinical and operational workflows across Salem Health.
• Collaborate with physicians, clinicians, operational leaders, vendors, and IT teams to develop Epic solutions aligned with organizational strategy, vendor best practices, and user needs.
• Investigate and resolve complex production issues beyond Tier I support, maintaining timely resolution, system integrity, and performance.
• Develop, document, and implement Epic configuration changes according to build standards, documentation requirements, and change management processes.
• Participate as a subject matter expert in projects, cross-functional teams, committees, and process improvement initiatives, contributing technical expertise and recommendations throughout the project lifecycle.

Benefits

• Salem Health describes its benefits package as supporting mental and physical health, financial stability, family obligations, and professional growth; specific benefits are not listed in the posting.
• Professional development.
• Tuition assistance.
• Clear career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level