EPIC Analyst II (Healthy Planet)

Emory Healthcare•Tucker, GA

6d•$32 - $40•Remote

About The Position

Emory Healthcare is seeking an Epic Analyst focused on the Healthy Planet module to support the full range of Healthy Planet workflows, functionality, and system builds across Emory Healthcare. The analyst will support all aspects of Epic Healthy Planet, with an immediate focus on Risk Adjustment/HCC and Compass Rose. The role is aligned to level 2, though a level 3 may be considered. This is a remote position. Candidates must reside in Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin. The analyst works with interdisciplinary teams and healthcare departments, supports Epic applications and projects, and provides scheduled on-call coverage.

Requirements

Bachelor's degree from a recognized college or university with major coursework in computer science, Information Technology, engineering, or equivalent related experience.
At least 3 years of progressive experience in clinical, business, or other healthcare operational areas, or 5 years of experience without a degree.
Healthy Planet certification (required).
Ambulatory certification (required).
Successfully obtain the appropriate Epic certification for the assigned area within the first 90 days of completing training if not obtained before hire.
Working knowledge and subject matter expertise in assigned operational department areas.
Intermediate oral and written communication skills for working with a diverse population.
Intermediate organizational, problem-solving, analytical, and time-management skills.
Intermediate interpersonal skills to interact positively and productively with teams across organizational lines.
Creative problem-solving skills and focus on achieving objectives within timelines while maintaining quality standards and organizational requirements.
Flexibility to manage multiple initiatives and shift priorities based on business needs.

Nice To Haves

Risk adjustment/HCC experience.
Experience with Compass Rose build.
Experience with Campaigns.

Responsibilities

Design, build, test, validate, maintain, and provide ongoing support for Epic Healthy Planet.
Work across interdisciplinary workgroups to accomplish team goals.
Establish, foster, and maintain positive business relationships with Emory co-workers, interdisciplinary workgroups, clinical and financial department representatives, Epic partners, and other staff who use or interact with the Epic application suite.
Monitor and mentor other analysts in methods, processes, and implementation of those methods.
Manage complex projects independently.
Function as a business partner to service lines, departments, individuals, and coworkers.
Provide Epic and other application software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations.
Assist with Epic security assignments, security templates, and maintenance where appropriate.
Provide on-call coverage as scheduled.
Provide project management services and support with some management oversight.
Follow EHC IS project management protocol.
Advocate for the user perspective and ensure a comprehensive support plan and documentation.
Remain current on Epic new-version training for applicable Epic certifications.