EPIC Analyst II (Healthy Planet)

Emory•Atlanta, GA

5d•Remote

About The Position

Emory Healthcare is seeking an Epic Analyst focused on the Healthy Planet module to join its Epic Healthy Planet application team. The analyst will support Healthy Planet workflows, functionality, and system builds across Emory Healthcare, with an immediate focus on Risk Adjustment/HCC and Compass Rose. The role is currently aligned to level 2, though level 3 candidates may also be considered. This is a remote position, limited to candidates residing in Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin. The analyst designs, builds, tests, validates, maintains, and supports Epic Healthy Planet. The role collaborates across interdisciplinary teams and serves as a representative of Emory Digital, fostering positive relationships with coworkers, clinical and financial representatives, Epic partners, and other users of the Epic application suite. The position also supports software, file maintenance, security, project management, documentation, and scheduled on-call coverage.

Requirements

Bachelor's degree from a recognized college or university, with major coursework in computer science, information technology, engineering, or equivalent related experience.
At least 3 years of progressive experience in clinical, business, or other healthcare operational areas; alternatively, 5 years of experience without a degree.
Healthy Planet certification.
Ambulatory certification.
Obtain the appropriate Epic certification for the assigned area within the first 90 days of completing training if not obtained before hire.
Working knowledge and subject matter expertise in assigned operational department areas.
Intermediate oral and written communication skills with a diverse population.
Intermediate organizational, problem-solving, analytical, and time-management skills.
Intermediate interpersonal skills to interact positively and productively with teams across organizational lines.
Creative problem-solving skills and the ability to achieve objectives within prescribed timelines while maintaining quality standards and organizational requirements.
Flexibility to manage multiple initiatives and shift priorities based on business needs.

Nice To Haves

Experience with Risk Adjustment/HCC.
Experience with Compass Rose build.
Experience with Campaigns.

Responsibilities

Design, build, test, validate, maintain, and provide ongoing support for Epic Healthy Planet.
Work across interdisciplinary workgroups to accomplish team goals.
Establish, foster, and maintain positive business relationships with Emory coworkers, interdisciplinary workgroups, clinical and financial department representatives, Epic partners, and other Epic application users.
Monitor and mentor other analysts in methods, processes, and implementation of those methods.
Independently manage complex projects.
Function as a business partner with service lines, departments, individuals, and coworkers.
Provide Epic and other application software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations.
Assist with Epic security assignments, security templates, and maintenance where appropriate.
Provide on-call coverage as scheduled.
Provide project management services and support, with some management oversight, following EHC IS project management protocol.
Advocate for the user perspective and ensure a comprehensive support plan and documentation.
Remain current on Epic new-version training for applicable Epic certifications.