Epic Healthy Planet Analyst Senior

Corewell Health • Southfield, MI

2d • Onsite

About The Position

The Epic Healthy Planet Analyst is responsible for responding to user requests for new or modified systems and serves as a critical liaison between clinical and business operations. The role configures, maintains, and optimizes Epic applications to improve patient care, streamline workflows, and ensure regulatory compliance. The analyst consults with users to understand operating procedures and departmental needs, defines system and application requirements, and recommends technical and procedural designs for new or revised applications.

The position supports the planning, design, testing, implementation, maintenance, and analysis of Epic applications; documents application changes and program development; and takes ownership of product and implementation issue resolution. The analyst participates in risk assessment, root cause analysis, Epic upgrades, build activities, and change control. As a senior team member, the role provides mentorship and training, models excellent customer service, and offers technical leadership and recommendations to senior leadership. The analyst is expected to maintain relevant Epic certifications or accreditations and comply with the system-wide Competency & Qualification Requirements Policy.

This is a full-time, day-shift position in the EHR Population Health - Corporate department at Corewell Health Place in Grand Rapids. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with variable weekend frequency.

Requirements

• Bachelor's degree or equivalent.
• At least 5 years of relevant experience in a related field.
• Epic Ambulatory and/or Healthy Planet certification completed within 270 days of hire.

Nice To Haves

• Master's degree or equivalent.
• Epic Ambulatory and/or Healthy Planet certification completed upon hire.
• Relevant experience planning, designing, testing, implementing, supporting, and analyzing programs and software.
• Experience with the systems development lifecycle, including requirements gathering and design.
• Participation in multiple phases of an integrated system implementation.

Responsibilities

• Plan, design, test, implement, support, and analyze Epic applications.
• Recommend technical and procedural designs for new or revised applications, including system specifications and programming guidelines.
• Consult with users to identify current operating procedures and departmental needs, define system requirements, identify programming and output needs, and develop appropriate designs.
• Document program development, logic, coding, corrections, and application changes.
• Take ownership of resolving product and implementation issues.
• Participate in risk assessment and assist with root cause analysis.
• Mentor less senior team members and serve as a role model for customer service excellence.
• Provide technical leadership for application systems and articulate options, trade-offs, and recommendations to senior leadership.
• Participate in Epic upgrades, build activities, and change control processes.
• Attain and maintain Epic certifications and/or accreditations and comply with the system-wide Competency & Qualification Requirements Policy.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior