HP EPIC Applications Analyst III

DRISCOLL HEALTH PLAN•Corpus Christi, TX

About The Position

The Epic Applications Analyst has primary responsibility for the design, build/configuration, testing, validation, and ongoing support of assigned Epic applications. The analyst maintains in-depth knowledge of software functionality and learns the operational workflows implemented with the Epic system. The role coordinates planning, design, development, training, implementation, communication, maintenance, and evaluation of existing or new functionality related to Epic and related information systems. The position participates in an on-call rotation, including weekend and after-hours coverage as assigned. Analysts are required to successfully complete the Epic certification(s) applicable to their area within 90 days of class attendance. The position requires 8 years of professional experience; a bachelor's degree is preferred. Management is identified as the next higher level.

Requirements

  • 8 years of professional experience.
  • Successfully complete the Epic certification(s) applicable to the assigned area within 90 days of class attendance.
  • In-depth knowledge of assigned Epic software functionality and operational workflows.
  • Ability to lead meetings, prioritize, resolve conflicts, manage issues, and oversee project-plan implementation.
  • Ability to identify organizational and user needs that inform system configuration.
  • Ability to review, analyze, and test system changes and follow change-control processes.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Understand the organization, users, and workflows in the assigned analyst area.
  • Lead meetings, prioritize work, resolve conflicts, manage issues, and oversee implementation of project plans.
  • Work with Epic Technical Services and related Epic Application Analysts to manage complex issues and optimization.
  • Investigate the underlying needs of the organization and user community to inform system configuration.
  • Review, analyze, and test system changes and follow change-control processes.
  • Assist with development, implementation, education, evaluation, maintenance, and coordination of Epic and related applications.
  • Develop or assist with tip sheets and training documentation for new or changed workflows.
  • Communicate application-specific information to department leadership and users.
  • Maintain an Epic user web account for access to discussions, white papers, training materials, and release notes.
  • Attend webinars, seminars, and workshops to learn about developments and technology trends; participate in testing vendor-provided software in a test environment when applicable.
  • Maintain contacts with Epic partners and related vendors; attend product demonstrations, user-group meetings, and Epic-sponsored webinars; and/or arrange to acquire and install system upgrades.
  • Participate in the assigned on-call rotation, including weekend and after-hours coverage.
  • Perform other related work as required.
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