HP EPIC Applications Analyst III

Driscoll Children's Hospital•Corpus Christi, TX

About The Position

The Epic Applications Analyst has primary responsibility for the design, build/configuration, testing, validation, and ongoing support of assigned Epic applications. The analyst obtains and maintains in-depth knowledge of software functionality and learns the operational workflows to be implemented in Epic. The role coordinates planning, design, development, training, implementation, communication, maintenance, and evaluation of existing or new functionality related to Epic and related information systems. The position participates in an on-call rotation, including weekend and after-hours coverage, as assigned.

Requirements

  • Eight years of professional experience.
  • Successfully complete the applicable Epic certification(s) within 90 days of class attendance.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Understand the organization, users, and workflows in the analyst’s assigned area.
  • Lead meetings; prioritize work; resolve conflicts; manage issues; and oversee and implement project plans.
  • Work with Epic Technical Services and related Epic Application Analysts to manage complex issues and optimization.
  • Investigate the underlying needs of the organization and user community to inform system configuration.
  • Thoroughly review, analyze, and test every system change, following proper change-control processes.
  • Assist with development, implementation, education, evaluation, maintenance, and coordination of Epic and related applications.
  • Develop or assist with tip sheets and training documentation for new or changed workflows.
  • Communicate application-specific information to department leadership and application users.
  • Maintain an Epic user web account to access group discussions, white papers, training documents, new-version training materials, and release notes.
  • Attend webinars, seminars, and workshops to learn about new developments and technology trends.
  • Participate, as applicable, in testing vendor-provided software in a test environment for possible use by the health system.
  • Maintain contacts with Epic partners and related vendors; attend product demonstrations, user group meetings, and Epic-sponsored webinars; and/or arrange to acquire and install system upgrades.
  • Participate in the assigned on-call rotation, including weekend and after-hours coverage.
  • Perform other related work as required.
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