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Dispatcher

Beacon Mobility•Wall, SD

About The Position

Dispatchers communicate route information to drivers and ensure they have the resources necessary to complete their tours of duty. They log calls, retrieve information from relevant departments to answer questions, and supervise field-unit routes to prioritize and organize schedules. The role also facilitates communications within assigned company territories and includes performing other duties as assigned.

Requirements

  • One year of transportation experience.
  • High school diploma.

Responsibilities

  • Schedule and dispatch drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
  • Relay information such as work orders and other messages to and from drivers and driving assistants.
  • Contact employees by telephone, two-way radio, or text message.
  • Speak with supervisors or customers to resolve problems and respond to requests for services or equipment.
  • Prepare daily work, such as schedules.
  • Prepare work orders for crews or receive work orders from work crews.
  • Facilitate communications within company-assigned territories.
  • Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information.
  • Perform other duties as assigned.

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