Dist Dispatcher Assc
About The Position
Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the AEP Distribution System as assigned. The successful candidate should live within 30 minutes of the Robert E Matthews Service Center in Ashland, Kentucky, or be willing to relocate within that distance due to call-out responsibilities. Rotating shift work is required, and the position requires high availability for call-out response. The role requires working under pressure during critical system conditions and handling diverse situations simultaneously. Decisions affect system reliability and customer service priorities; incorrect instructions could impact personnel safety, public welfare, equipment, revenue, and the company’s reputation. The employee must satisfactorily complete required training and testing to progress within the Distribution Dispatcher Associate classification within two years and to the Distribution Dispatcher classification within four years, or vacate the position. Successful completion may result in promotion and/or salary equity adjustments.
Requirements
- Associate degree in electrical or electronic technology, a Bachelor of Science in any field, or equivalent education and/or experience.
- Complete the online pre-employment assessment and achieve a “recommended” result.
- Successfully complete required training and testing to progress within the Distribution Dispatcher Associate classification within two years and to the Distribution Dispatcher classification within four years, or vacate the position.
- Be able to work under pressure during critical system conditions and deal with diverse situations simultaneously.
- Live within, or be willing to relocate to, 30 minutes of the reporting location.
- Maintain high availability for call-out response.
Responsibilities
- Promote and enforce the Company's Safety and Health programs.
- Know and adhere to written company and department policies and procedures.
- Demonstrate high ethical standards and support the Company's Corporate Compliance Policy.
- Effectively operate company communication equipment.
- Track crew locations and ongoing work on the distribution system.
- Dispatch service personnel to respond to outage and emergency situations.
- Authorize the energizing and restoration of distribution facilities.
- Maintain accurate outage records.
- Maintain accurate records of abnormal and defective equipment for distribution facilities.
Benefits
- Comprehensive benefits package supporting health, financial well-being, work-life balance, career development, and retirement goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
