Dispatcher

Brenntag • Cleburne, TX

8d

About The Position

The Dispatcher coordinates customer order and delivery information, dispatches drivers, and supports facility operations. The role communicates unit prices, shipping details, anticipated delays, and other information customers need after placing an order. It also checks delivery tickets and orders, prepares and routes bills of lading, coordinates efficient deliveries, monitors drivers and their compliance hours, and maintains related reporting systems. The Dispatcher follows company safety and environmental policies, assists the Facility Manager with day-to-day matters, and communicates with colleagues and employees across the company.

Requirements

• Ability to communicate effectively with others.
• Better-than-average written and spoken communication skills.
• Ability to critically analyze, solve problems, and offer solutions.
• Availability to be on-call after hours, weekends, and holidays.
• GED or high school diploma.
• At least 2 years of related experience.

Responsibilities

• Inform customers of unit prices, shipping details, anticipated delays, and other information needed after an order is placed.
• Check delivery tickets for changes or mistakes.
• Submit completed BOLs to the appropriate CSR and create millrun BOLs.
• Perform order double checks.
• Perform all duties in accordance with company safety and environmental policies.
• Serve as backup for unloading inbound freight when a Driver is unavailable.
• Check inventory control and notify the Facility Manager about orders that would deplete stock.
• Confer with sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Coordinate deliveries to maximize truck capacity and efficiency.
• Dispatch drivers and provide complete instructions.
• Evaluate Drivers’ performance.
• Monitor Drivers’ DOT hours.
• Perform weekly truck inspections with drivers.
• Maintain the ELD system, correct errors, and retrieve daily reports.
• Assist the Facility Manager with day-to-day facility matters.
• Manage the facility Intelex reporting system.
• Demonstrate and facilitate open and honest communication within the department and with employees at all company levels.
• Communicate regularly within the department on appropriate matters and with peer managers across the company.
• Perform related duties as assigned.

Benefits

• Individual development, on-the-job training, and development programs to support career growth.
• Paid parental leave.
• Education assistance program.
• Employee assistance program.
• Various healthcare plan options.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED