Dispatcher

PFG | Performance Good Group

8d

About The Position

The Dispatcher coordinates the scheduling and dispatching of delivery operations. The role communicates with truck drivers using computers, phones, or two-way radios; assigns drivers to trucks; and helps ensure drivers depart and arrive on schedule. The Dispatcher remains available to answer drivers’ questions, help them avoid traffic, and alert them to inclement weather. The role also communicates professionally with customers, vendors, and coworkers, answering questions accurately and promptly, and performs other duties as assigned to support the company.

Requirements

• High school diploma/GED or equivalent experience.
• 1–2 years of dispatch and commercial driver experience or experience in a related area.

Nice To Haves

• High school diploma/GED or equivalent experience.
• 2–4 years of dispatch and commercial driver experience within the food service industry.

Responsibilities

• Track drivers’ progress along their routes using available technology.
• Check drivers in and out of terminals and transfer trip records into company files.
• Communicate with drivers daily and handle customer requests and complaints.
• Calculate mileage for all trucks.
• Determine travel and route times to support accurate delivery-cost calculations.
• Perform other related duties as assigned.

Benefits

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, an Employee Stock Purchase Plan, 401(k) employer matching, education assistance, and paid time off.
• Growth opportunities.
• A safe and inclusive working environment with a culture of rewards, recognition, and respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED