Customer Service Representative
Circle K Stores • Columbus, OH1d • Onsite
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Customer Service Representative
Circle K Stores•Columbus, OH
•Onsite
About The Position
The Customer Service Representative provides courteous, attentive customer service and assists customers with purchases and recommendations. The role operates the cash register and other store equipment, maintains the cleanliness and condition of the store, stocks and merchandises products, and helps manage sales, inventory, cash, and security controls. The position is part-time at Circle K Store 2743517 in Columbus, Ohio, with flexible availability across days, evenings, overnights, and weekends. The work is primarily indoors, with some outdoor cleaning duties, and involves working with minimum direction and periodic supervision.
Requirements
- High school diploma or GED preferred.
- Retail sales experience preferred.
- Ability to accurately operate equipment such as cash registers, scanners, hot or cold beverage dispensers, and other machines or tools.
- Ability to work as scheduled and arrive on time.
- Ability to communicate information and ideas so others understand.
- Ability to perform basic arithmetic operations is preferred.
- Ability to perform the job's essential duties and physical functions and work in the described conditions.
- Ability to work alone.
Nice To Haves
- High school diploma or GED.
- Retail sales experience.
- Ability to perform addition, subtraction, multiplication, and division.
Responsibilities
- Provide prompt, courteous, friendly, and attentive customer service; greet customers and thank them as they leave.
- Assist customers and offer suggestions or recommendations.
- Process sales accurately and handle cash, checks, and other forms of payment.
- Operate fuel consoles, lottery machines, money order machines, telecom transaction equipment, and other store machines as needed.
- Report to work on time and follow dress and appearance standards.
- Clean and maintain the store, including indoor and outdoor areas, equipment, and general housekeeping.
- Inspect facilities and equipment for safety, cleanliness, and proper operation; notify the Store Manager of failures or maintenance and supply needs.
- Complete merchandise ordering, receive and verify vendor deliveries, stock and rotate products, and maintain supplies in counter areas.
- Place advertising and pricing signage inside and outside the facility.
- Help control merchandise, cash shortages, and selling expenses; maintain inventory levels and complete shift audits.
- Maintain accurate cash, sales, inventory, shift, and timekeeping records; account for variances and report discrepancies to the Store Manager.
- Follow company or brand guidelines for product breakage and spoilage.
- Report incidents such as injuries, theft, property damage, sanitation issues, waste-disposal concerns, and potentially unsafe, unlawful, or unethical conduct.
- May take inventory of supplies and equipment and attend job-related meetings, which may require irregular hours.
- Maintain regular and predictable onsite attendance and perform other duties as assigned by the Store Manager.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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