Customer Service Representative Jobs

About The Position

Requirements

• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

Nice To Haves

• Computer skills
• Problem solving
• Commitment to create an awesome experience in every interaction

Responsibilities

• Serve as the first point of contact for any of our internal or external customers.
• Act as a detective to determine any problem and find a solution to every issue.
• Assist in scheduling a service, taking a payment, or updating customer files.
• Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.
• Work diligently to meet the service center's goals each month.

Benefits

• Generous time off
• 11 paid holidays
• 401(k) with company match
• Roth IRA
• Medical insurance
• Dental insurance
• Vision insurance
• High deductible HSA
• Telemedicine
• Disability insurance
• Cancer insurance
• Accident insurance
• Health & wellness suite company-paid + additional, optional, life insurance