Sales Associate / Customer Service Representative
WellBiz Brands • Chestnut Hill, MA1d
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Sales Associate / Customer Service Representative
WellBiz Brands•Chestnut Hill, MA
About The Position
Drybar is a blow dry-only bar focused exclusively on blowouts. The Sales Associate / Customer Service Representative provides excellent customer service to clients in a fast-paced salon retail environment. The role includes supporting customers at the front desk, using a point-of-sale system, troubleshooting problems, and maintaining a professional demeanor under pressure.
Requirements
- At least 1 year of experience in a fast-paced, customer-service-oriented environment, such as retail sales, customer service, store associate, or salon associate work.
- High school diploma or equivalent.
- Ability to work at a sustained, fast pace.
- Strong problem-solving and troubleshooting skills.
- Ability to multitask.
- Technical ability and skills to operate a point-of-sale system.
- Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.
- Track record of providing excellent customer service.
- Ability to maintain a professional demeanor under pressure.
Nice To Haves
- Previous experience with point-of-sale systems is strongly preferred.
- Previous salon or spa experience is preferred but not required.
Responsibilities
- Provide excellent, over-the-top customer service to clients.
- Use logic and available support resources to solve problems at the front desk.
- Operate a point-of-sale system.
- Multitask and maintain a professional demeanor under pressure.
Benefits
- Competitive compensation with potential earnings of $15–$20 per hour depending on performance.
- Paid time off, vacation, and sick leave.
- Free monthly services.
- Membership and retail sales bonus.
- Flexible hours.
- Discounts on all retail products.
- Clear career path for professional growth.
- Ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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