Customer Service Rep(04470) - 3130 Dallas High-Shoals Road

Domino's Franchise•Dallas, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The position also requires working with the team to support smooth store operations. The role calls for accurate and efficient phone order-taking, excellent service, and patient handling of customer concerns. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work with hustle and energy, and be friendly with every customer. The company describes opportunities for growth and advancement.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must work with hustle and energy.
Must be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work as part of a team to support smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance in accordance with the Domino’s dress code.