Customer Service Representative/Teller

Citizens Bank Minnesota•New Ulm, MN

About The Position

Citizens Bank Minnesota’s Main Office is hiring a full-time Customer Service Representative/Teller to serve clients in a fast-paced environment. The role calls for strong attention to detail and focuses on developing positive relationships with new and existing clients while delivering the “Ultimate Experience.” The selected candidate will handle a variety of responsibilities and work in both the drive-thru and lobby. The posting describes this as an opportunity to join a trusted financial institution with growth potential.

Requirements

  • High school diploma or equivalent.
  • Computer and mathematical skills.
  • Attention to detail.
  • Ability to work well in a team environment and adapt to change.

Nice To Haves

  • Customer service experience is beneficial but not required.
  • Previous banking experience is beneficial but not required.

Responsibilities

  • Process daily financial transactions.
  • Research and resolve client questions.
  • Balance the cash drawer.
  • Promote products.
  • Open new accounts.
  • Seek optimal solutions for client satisfaction.
  • Perform tasks in both the drive-thru and the lobby.
  • Participate in the Saturday morning drive-thru rotation.

Benefits

  • Medical, dental, vision, life, and disability coverage.
  • Accident, hospital, and critical illness coverage.
  • 401(k) plan.
  • Paid time off.
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