Customer Service Representative/Teller

Security First Bank•Hay Springs, NE

5d•$17 - $0•Onsite

About The Position

The Customer Service Representative is an essential, customer-facing role assisting customers and potential customers with everyday banking needs. Duties include processing financial transactions, opening new accounts, answering questions, and providing guidance on bank products and services. The position requires strong customer service skills, attention to detail, and the ability to handle confidential information professionally. Security First Bank is a locally owned financial services organization that has served individuals, families, businesses, and agricultural operations since 1898. The organization values integrity, teamwork, professional growth, and positive community impact.

Requirements

High school diploma or GED required.
Strong customer service, communication, and relationship-building skills.
Basic accounting knowledge and proficiency with computer applications.
Ability to maintain confidentiality, manage multiple tasks, and work accurately in a fast-paced environment.

Nice To Haves

Cash-handling, banking, or customer service experience preferred.

Responsibilities

Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
Open new accounts, perform account maintenance, and maintain accurate customer records.
Assist customers with inquiries, problem resolution, and online banking support.
Balance cash transactions, research discrepancies, and ensure accuracy in daily operations.
Promote bank products and services, maintain compliance, and support branch operations as needed.