Customer Service Representative (Teller)

UNITED BANK OF MICHIGAN GROUP • Wayland, MI

22h • $17 - $19 • Onsite

About The Position

United Bank is hiring a full-time Customer Service Representative for its Wayland, Michigan branch. This fundamental, customer-facing role serves as a first impression of the bank and supports customers with their banking needs. The representative processes transactions, manages accounts, refers customers to affiliates, and performs general office and banking tasks. Building customer relationships helps support account retention. The role also includes responsibilities related to compliance and may involve special projects or additional duties. United Bank describes itself as a community bank with more than a century of local partnership and offers a supportive employee culture.

Requirements

• Strong verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to build relationships, follow instructions, learn new tasks, and follow up.

Nice To Haves

• High school diploma or equivalent.
• Three to six months of related experience and/or training.

Responsibilities

• Assist customers with their banking needs.
• Process banking transactions.
• Manage customer accounts.
• Refer customers to affiliates.
• Perform general office and banking tasks.
• Build customer relationships to support account retention.
• Carry out compliance responsibilities related to the position.
• Complete special projects or additional duties as assigned.

Benefits

• Paid vacation and sick leave (ESTA).
• Health, dental, vision, and life insurance.
• Long- and short-term disability coverage.
• 401(k) retirement plan with company match.
• Education reimbursement.
• Wellness opportunities.
• Training and development opportunities.
• Pay for performance.
• Promote-from-within philosophy.
• Access to bank products and services.
• Veteran-friendly employer.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED